How Multilingual Call Center Services Can Increase Your Customer Base
Non-English-speaking customers are a large percentage of the population. Do you provide the necessary support for them?
5 Benefits of Call Center Accessibility
Why cut a large audience out of your service capabilities when you can easily introduce accessibility options? Providing accessible customer service options ensures every caller gets the attention they deserve. What is Accessibility? Accessibility, in general terms is, the practice of making your website, product, or service available to all. …
