Inbound

COVID-19 Services

Call Center Services to Help Businesses Cope with COVID-19

COVID-19 Call Center Services

Is COVID-19 Overwhelming Your Business?

From handling your incoming call overflow – to scheduling your appointments – to providing flexible, cost-effective automated solutions – AnswerNet can help you stay connected and above water.

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Multilingual Support

We pride ourselves on ensuring every customer feels right at home. We employ agents who speak fluently in Spanish, French, and more.

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Scalable Offerings

No business is the same. We offer specialty services scaled to all businesses, from small start-ups to established enterprises.

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Seamless Integration

Our technology supports API integrations for smooth connection and interaction with your systems, platforms, and applications.

Call Center Services to Help Businesses Cope with COVID-19

AnswerNet provides answering service, call center support for businesses impacted by COVID-19 – from handling incoming call overflow to scheduling appointments or providing automated call center solutions.

Not business as usual

These days, we’re all wondering what comes next. No one really knows, but we do know that it’s anything but business as usual, as companies across the globe now find themselves understaffed, overwhelmed, or shut down completely. If this has happened to your business – you’re certainly not alone.

Relief is in Sight

From handling your incoming call overflow – to scheduling your appointments – to providing flexible, cost-effective automated solutions – we can help you stay connected and above water.

What Can We Do?

General

  • Hotlines
  • Customer Service & Support
  • Overflow/After-hours support
  • Telephone answering services
  • 24/7 Live agent coverage
  • Emergency notifications
  • Event alerts/notifications
  • Medical answering services
  • Multi-lingual services

Automated

  • SMS text messaging
  • Email management
  • Interactive Voice Response (IVR)
  • Online appointment scheduling
  • Voicemail services
  • Follow-Me/Call routing service

Inbound Services

We have a wide array of options to suit any business need.

  • Telephone Answering Service
  • Customer Service and Support
  • Order Processing
  • Data Breach Services
  • Dispatch Services
  • Direct Response
  • Emergency Call Center Services
  • Building Maintenance Management
  • Help Desk Services
  • Recall Services
  • COVID-19 Business Relief
  • Contact Tracing Services
  • Hotline Services (SOX, Corporate)
  • Live Chat
  • Whistleblower Hotlines
  • Virtual Receptionist
  • Appointment Management
  • Disaster Response
  • Overflow/After-Hours Support
  • Cell Phone Answering Services
  • Loyalty Program Support

Are You Ready to Take Your Customer Service to the Next Level?

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* Phone Number: (w/ extension)
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* Are you looking to outsource your incoming calls or outgoing calls? (Select One)
Inbound   Outbound