AnswerNet Call Centers and Answering Services
Funeral Industry Services
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Funeral Industry
Answering Services

Losing a loved one is a traumatic situation. Grieving customers need empathetic, knowledgeable customer representatives when discussing funeral arrangements or other end‐of‐life services. Let AnswerNet’s highly‐trained, compassionate agents handle these delicate calls—day or night.

 

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Answering Services for the Funeral/End-of-Life Services Industry

24/7/365 Telephone Answering Service

AnswerNet can provide your end‐of‐life business with the 24/7/365 telephone answering service that it needs. We can process these calls during regular business hours, during call volume spikes or after normal business hours.

 

Virtual Receptionist

AnswerNet’s agents can also act as your receptionist—scheduling meetings, listening to voicemails and managing inquiries via email.

 

Customer Relationship Management (CRM)

All information can be recorded into your Customer Relationship Management (CRM) system. Don’t have one? AnswerNet can customize and host a web‐based CRM platform for you.

 

Expert Service

You can feel confident that your customers will experience the same level of expert service that your business has always provided.

 

Business Continuity

Plus, our network of 25+ contact centers allows us the flexibility to provide business continuity for our clients in the rare event of a service outage. We can simply reroute calls and contacts to other sites that are located out of the problem area so you can be comforted by the fact that no call will be missed.

 

Professionalism and Empathy

Trust AnswerNet to provide compassionate agents that will handle any call with the utmost professionalism and empathy. Call today to learn more about our Funeral Industry Services.

 

Experience

AnswerNet has experience with:

  • Funeral Homes
  • Crematory Businesses
  • Cremation Facilities
  • Cemetery Answering
  • Memorial Park Answering
  • Embalmers
  • Livery & Funeral Transport Services
  • Coroners
  • Coffin, Casket, and Urn Companies
  • Monument Businesses
  • Funeral Supply Businesses

 

Key Benefits

  • Empathic, professional and highly trained agents
  • Vast experience in the funeral industry
  • Scripts customized to your needs
  • 24/7/365 call center support

Key Features

  • Calls handled during regular business hours, after‐hours or during call volume spikes
  • Agents can handle appointment scheduling or email management
  • Network of 25+ contact centers provides business continuity in the event of a disaster
  • Store call data in your CRM, or we can build one for you

 

Contact Us Today

Contact us today to to learn more about our Funeral Industry Services..


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AnswerNet performs all types of call center services for your business or organization. With thousands of customers, the odds are that we have delivered a program and worked in your industry.

 

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