{"id":85543,"date":"2024-06-12T15:37:20","date_gmt":"2024-06-12T19:37:20","guid":{"rendered":"https:\/\/answernet.com\/?p=85543"},"modified":"2025-02-07T11:19:59","modified_gmt":"2025-02-07T16:19:59","slug":"5-tips-guaranteed-to-increase-your-outbound-calling-rates","status":"publish","type":"post","link":"https:\/\/answernet.com\/fr\/5-tips-guaranteed-to-increase-your-outbound-calling-rates\/","title":{"rendered":"5 conseils pour augmenter vos taux d'appels sortants"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"85543\" class=\"elementor elementor-85543\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4afabf61 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4afabf61\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7170df6f\" data-id=\"7170df6f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45e069db elementor-widget elementor-widget-text-editor\" data-id=\"45e069db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Savvy business people understand that applied knowledge is paramount to success. Our profits, relationships, and quality of life soar as we work smarter, not harder.<\/p><p><span style=\"font-size: 20px;\">One of the reasons\u00a0<\/span><span style=\"font-weight: bold; font-size: 20px;\"><a style=\"font-size: 20px;\" href=\"https:\/\/answernet.com\/fr\/\">AnswerNet<\/a>\u00a0<\/span><span style=\"font-size: 20px;\">h<\/span><span style=\"font-size: 20px;\">as grown to 10,000+ clients and 125 million+ annual interactions is because we use expert research to boost our impact and deliver large, repeatable results for our clients. Today, we\u2019re going to share some research-backed tips guaranteed to boost outbound calling rates.<\/span><\/p><h2>Outbound Metrics<\/h2><p>Before diving into our doctrines, it\u2019s important to understand that the outbound calling space includes myriad <b><a href=\"https:\/\/answernet.com\/fr\/important-metrics-track-outbound-calls-blog\/\">metrics for success<\/a><\/b>. The following steps vary between increasing rates like volume, call duration, and <b><a href=\"https:\/\/answernet.com\/fr\/solutions\/sortant\/generation-et-qualification-de-prospects\/\">g\u00e9n\u00e9ration de prospects<\/a><\/b>.<\/p><h3 style=\"font-style: normal;\">1. Cold call on Wednesdays.<\/h3><p>In a study <b><a href=\"https:\/\/callhippo.com\/blog\/marketing\/best-day-time-make-business-call\">of over 1,200+ clients<\/a><\/b>, it was found that cold calls made on Wednesdays were 315% more likely to be answered than calls made on Fridays and 216% more likely to be answered than calls made on Mondays. Common sense suggests folks are overwhelmed at the beginning of a workweek and ready to rest by its end. So should you make all of your calls on a Wednesday? Absolutely not! A diversity of detailed datapoints across list segments, sales touchpoints, and calling windows will reveal where each of your opportunities occur throughout the day, week, and larger sales cycle. Every business is unique and every list contains unique opportunities if you conduct detailed analysis.<\/p><h3 style=\"font-style: normal;\">2. Cold call between 4-5 PM.<\/h3><p>The same study found that there\u2019s more than a 71% difference between the answer rates of outbound cold calls made in the 4-5 PM window and calls made in the second-biggest window, 11 AM-12 PM. Common sense suggests folks are most receptive right after finishing their work, maybe even as they commute home.<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8fa571e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8fa571e\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c5f2a43\" data-id=\"c5f2a43\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-177deeb elementor-align-center elementor-widget elementor-widget-button\" data-id=\"177deeb\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/answernet.com\/fr\/outbound-call-center-solutions-lead-generation-sales-blog\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">5 Key Outbound Call Center Solutions to Seamlessly Outsource Lead Generation & Sales<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f93b555 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f93b555\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-style: normal;\"><span style=\"font-size: 28px; font-style: normal; font-weight: 400;\">3. Develop a referral program.<\/span><\/h3><p>Comme l'indique le <b><a href=\"https:\/\/hbr.org\/2016\/11\/84-of-b2b-sales-start-with-a-referral-not-a-salesperson\">Harvard Business Review<\/a><\/b>, 84% of buyers in the business-to-business space within the last decade have started the purchasing process with a referral. To capitalize on the data, you need to develop a referral program that affects your outbound calls and local references for each of your target markets.<\/p><h3 style=\"font-style: normal;\">4. Train your agents to ask clients for referrals.<\/h3><p><b><a href=\"https:\/\/www.forbes.com\/sites\/johnhall\/2019\/02\/03\/the-5-things-all-great-salespeople-do\/?sh=4ded52f41232\">Dale Carnegie<\/a><\/b> famously said that \u201c91% of customers say they\u2019d give referrals, but only 11% of salespeople ask.\u201d When your agents know when and how to ask for referrals, your rates will skyrocket.<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-67bf194 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67bf194\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b0a17e5\" data-id=\"b0a17e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-089c98d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"089c98d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/answernet.com\/fr\/how-to-use-an-outbound-call-center-blog\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">10 fa\u00e7ons d'utiliser un partenaire de centre d'appels sortants<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b7f0d8 elementor-widget elementor-widget-text-editor\" data-id=\"5b7f0d8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>5. Accelerate your growth with market research services<\/h3><p>Market researchers like <b><a href=\"https:\/\/answernet.com\/fr\/solutions\/sortant\/market-research-and-data-collection\/\">AnswerNet<\/a><\/b> partner with businesses of all sizes to convert data-driven analytics into action plans that drive results. They leverage customer insights from surveys, conversations, and <b><a href=\"https:\/\/answernet.com\/fr\/about\/temoignages\/\">t\u00e9moignages<\/a><\/b> to determine a clear path forward for you and your business.<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-975060c elementor-widget elementor-widget-text-editor\" data-id=\"975060c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"font-style: normal;\">L'avantage AnswerNet<\/h2><p>AnswerNet\u2019s predictive analytics ensure you\u2019re allocating your resources toward maximum ROI. We\u2019re happy to partner with you and your business to drive industry knowledge, increase outbound rates, and improve your quality of life.<\/p><p>For strategies, coaching, and all the outbound resources you need, reach out <b><a href=\"https:\/\/answernet.com\/fr\/nous-contacter\/sales-inquiries\/\">ici<\/a><\/b> ou cliquez sur le bouton ci-dessous pour prendre contact.<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b49187f elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b49187f\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/answernet.com\/fr\/nous-contacter\/sales-inquiries\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Discutons-en<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4891f8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4891f8f\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a10926b\" data-id=\"a10926b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f5e364 elementor-widget elementor-widget-text-editor\" data-id=\"6f5e364\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Articles connexes susceptibles de vous int\u00e9resser :<\/strong><\/p><p><b><a href=\"https:\/\/answernet.com\/fr\/blog-outbound-call-center-benefits\/\">How Your Business Benefits From Outbound Call Center Services<\/a><\/b><\/p><p><b><a href=\"https:\/\/answernet.com\/fr\/3-useful-benefits-of-help-desk-support-blog\/\">3 avantages utiles de l'assistance technique<\/a><\/b><\/p><p><b><a href=\"https:\/\/answernet.com\/fr\/how-to-improve-customer-satisfaction-blog\/\">Comment am\u00e9liorer la satisfaction des clients : 5 strat\u00e9gies \u00e9prouv\u00e9es<\/a><\/b><\/p><p><b><a href=\"https:\/\/answernet.com\/fr\/bilingual-answering-service-benefits-blog\/\">Briser les barri\u00e8res linguistiques : Les avantages d'un service de r\u00e9ponse t\u00e9l\u00e9phonique bilingue pour votre entreprise<\/a><\/b><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9aa5292 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9aa5292\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42471df\" data-id=\"42471df\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f6d5325 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f6d5325\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-39e7bee\" data-id=\"39e7bee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>A healthy mind seeks improvement, and your business should do the same. Improve your outbound rates today with AnswerNet expertise.<\/p>","protected":false},"author":39,"featured_media":85545,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[412],"tags":[88,414,388,146],"class_list":["post-85543","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-insights","tag-answering-service","tag-blog","tag-call-center","tag-outbound-call-center"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 Tips Guaranteed to Increase Your Outbound Calling Rates | AnswerNet<\/title>\n<meta name=\"description\" content=\"A healthy mind seeks improvement, and your business should do the same. 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