{"id":38588,"date":"2023-01-16T14:32:53","date_gmt":"2023-01-16T19:32:53","guid":{"rendered":"https:\/\/answernet.com\/?p=38588"},"modified":"2025-03-27T15:16:03","modified_gmt":"2025-03-27T19:16:03","slug":"bpo-avoid-mishaps-outsourcing-blog","status":"publish","type":"post","link":"https:\/\/answernet.com\/fr\/bpo-avoid-mishaps-outsourcing-blog\/","title":{"rendered":"BPO: How to Avoid the Mishaps of Outsourcing"},"content":{"rendered":"How are you expected to grow your business and deliver its products or services while managing daily operations? Your days are filled with finding new clients, meeting deadlines, managing employees, generating revenue, and more. You think the time to pursue outsourcing could be in the future, but you fear losing control your company.\n\n<!-- \/wp:post-content -->\n\n<!-- wp:paragraph -->\n\nGood news for you \u2013 it doesn\u2019t have to be this way!\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"textColor\":\"global\"} -->\n<h2>What is BPO?<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n\nBusiness process outsourcing (BPO) uses third-party specialists to carry out part of a business process or operation, or even the entire operation. <strong><a href=\"https:\/\/www.utahfarmbureau.org\/Article\/Farming-is-Still-a-Family-Business-in-the-United-States\" target=\"_blank\" rel=\"noreferrer noopener\">Outsourcing<\/a><\/strong> continues to grow as it allows companies to facilitate BPO to B2B and B2C companies around the world.\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n\nBPO can:\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li>Lower a company&#8217;s costs<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li>Increase efficiency<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li>Provide flexibility<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li>Help grow your company<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- \/wp:list-item -->\n\n<!-- \/wp:list -->\n\n<!-- wp:pullquote {\"style\":{\"border\":{\"width\":\"10px\",\"radius\":\"11px\"}},\"textColor\":\"global\",\"fontSize\":\"large\"} -->\n<figure style=\"border-width: 10px; border-radius: 11px;\">\n<blockquote>The right outsourced team can be an asset that gives your company the competitive edge needed to stand out as a leader or enable you to save cash at a critical time.<\/blockquote>\n<\/figure>\n<!-- \/wp:pullquote -->\n\n<!-- wp:separator -->\n\n<hr \/>\n\n<!-- \/wp:separator -->\n\n<!-- wp:image {\"id\":38593,\"sizeSlug\":\"large\",\"linkDestination\":\"none\"} -->\n<figure><img decoding=\"async\" src=\"https:\/\/answernet.com\/wp-content\/uploads\/2023\/01\/bpo-avoid-mishaps-1024x512.jpg\" alt=\"\" \/><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:heading {\"textColor\":\"global\"} -->\n<h2>Avoiding Mishaps<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n\nIf you\u2019re new to BPO, you should be aware of the potential for costly mistakes in the outsourcing process. This could include:\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3,\"textColor\":\"global\"} -->\n<h3>Data Safety and Security Protocols<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n\nFocusing on low costs and cheap labor, businesses forget to ask about data security or safety protocols. You must know your vendor\u2019s data security protocols\u00a0before hiring them.\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3,\"textColor\":\"global\"} -->\n<h3>Prioritizing Cheaper Labor Over Quality<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n\nPeople outsource their business processes to save money or reduce costs. Keep in mind the lowest price will not always benefit your company. Hiring the right BPO helps companies grow. Your BPO vendor needs specialized talent, flexibility to meet your goals, ability to scale rapidly, and more.\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3,\"textColor\":\"global\"} -->\n<h3>Not Having a Detailed Service Agreement<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n\nEvery business transaction requires a solid contract. First-time outsourcers (especially small businesses) can be unaware of this and proceed to work with companies without signing a contract.\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"textColor\":\"global\"} -->\n<h2>What Can You Do?<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n\nIf you\u2019re in the process of hiring a vendor, now is the time to create an outline of the services you need. If you\u2019ve already onboarded a vendor without a written agreement, negotiate an outsourcing contract\u00a0quickly.\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n\nThe service agreement should include:\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li>Services (task functions &#8211; in detail)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li>Project deadlines<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li>Technical resources required by the vendor<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li>Expectations for two-way communications<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li>Details about contract duration, payment, product ownership, etc.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<!-- \/wp:list-item -->\n\n<!-- \/wp:list -->\n\n<!-- wp:heading {\"textColor\":\"global\"} -->\n<h2>AnswerNet is Your Premier BPO Company<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n\nAnswerNet excels in call center outsourcing. We can aid your processes or fully become your new call center. \u00a0We cover the U.S. and Canada with fast and easy setup. Our BPO services can upgrade your customer care capabilities and bring your business to the next level. We provide BPO services for both businesses and governments.\n\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"textColor\":\"headings-links\"} -->\n\nAnswerNet\u2019s BPO helps companies grow while providing services in multiple languages across different time zones. <strong><a href=\"https:\/\/answernet.com\/fr\/solutions\/bpo\/\">Contact us now<\/a><\/strong> for more information.\n\n<!-- \/wp:paragraph -->","protected":false},"excerpt":{"rendered":"<p>BPO is one of the fastest ways companies grow their organizations and save money. Learn how to make it a success!<\/p>","protected":false},"author":21,"featured_media":38590,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[409],"tags":[149,388,569,268,383,67],"class_list":["post-38588","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-operational-solutions","tag-bpo","tag-call-center","tag-call-center-management","tag-customer-service","tag-outsourcing","tag-telephone-answering-service"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Avoiding Outsourcing Mistakes in BPO - Tips | AnswerNet<\/title>\n<meta name=\"description\" content=\"BPO companies offer rapid growth and cost savings. Discover key strategies to successfully leverage business process outsourcing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/answernet.com\/fr\/bpo-avoid-mishaps-outsourcing-blog\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BPO: How to Avoid the Mishaps of Outsourcing | AnswerNet\" \/>\n<meta property=\"og:description\" content=\"BPO companies offer rapid growth and cost savings. Discover key strategies to successfully leverage business process outsourcing.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/answernet.com\/fr\/bpo-avoid-mishaps-outsourcing-blog\/\" \/>\n<meta property=\"og:site_name\" content=\"AnswerNet\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AnswerNet\" \/>\n<meta property=\"article:published_time\" content=\"2023-01-16T19:32:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-27T19:16:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/answernet.com\/wp-content\/uploads\/2023\/01\/BPO-how-to-avoid-mishaps.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Joyce Allard\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AnswerNet\" \/>\n<meta name=\"twitter:site\" content=\"@AnswerNet\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joyce Allard\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/\"},\"author\":{\"name\":\"Joyce Allard\",\"@id\":\"https:\/\/answernet.com\/#\/schema\/person\/af95d0498a62112c0325742013724e94\"},\"headline\":\"BPO: How to Avoid the Mishaps of Outsourcing\",\"datePublished\":\"2023-01-16T19:32:53+00:00\",\"dateModified\":\"2025-03-27T19:16:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/\"},\"wordCount\":468,\"publisher\":{\"@id\":\"https:\/\/answernet.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/answernet.com\/wp-content\/uploads\/2023\/01\/BPO-how-to-avoid-mishaps.jpg\",\"keywords\":[\"BPO\",\"call center\",\"call center management\",\"customer service\",\"outsourcing\",\"telephone answering service\"],\"articleSection\":[\"Operational Solutions\"],\"inLanguage\":\"fr-CA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/\",\"url\":\"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/\",\"name\":\"Avoiding Outsourcing Mistakes in BPO - Tips | AnswerNet\",\"isPartOf\":{\"@id\":\"https:\/\/answernet.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/answernet.com\/wp-content\/uploads\/2023\/01\/BPO-how-to-avoid-mishaps.jpg\",\"datePublished\":\"2023-01-16T19:32:53+00:00\",\"dateModified\":\"2025-03-27T19:16:03+00:00\",\"description\":\"BPO companies offer rapid growth and cost savings. Discover key strategies to successfully leverage business process outsourcing.\",\"breadcrumb\":{\"@id\":\"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#primaryimage\",\"url\":\"https:\/\/answernet.com\/wp-content\/uploads\/2023\/01\/BPO-how-to-avoid-mishaps.jpg\",\"contentUrl\":\"https:\/\/answernet.com\/wp-content\/uploads\/2023\/01\/BPO-how-to-avoid-mishaps.jpg\",\"width\":2000,\"height\":1000,\"caption\":\"bpo - call center agents dressed nicely and smiling\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/answernet.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Operational Solutions\",\"item\":\"https:\/\/answernet.com\/category\/operational-solutions\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"BPO: How to Avoid the Mishaps of Outsourcing\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/answernet.com\/#website\",\"url\":\"https:\/\/answernet.com\/\",\"name\":\"AnswerNet\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/answernet.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/answernet.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/answernet.com\/#organization\",\"name\":\"AnswerNet\",\"url\":\"https:\/\/answernet.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/answernet.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/answernet.com\/wp-content\/uploads\/2023\/08\/answernet-25-logo_white-png.png\",\"contentUrl\":\"https:\/\/answernet.com\/wp-content\/uploads\/2023\/08\/answernet-25-logo_white-png.png\",\"width\":1590,\"height\":491,\"caption\":\"AnswerNet\"},\"image\":{\"@id\":\"https:\/\/answernet.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/AnswerNet\",\"https:\/\/x.com\/AnswerNet\",\"https:\/\/www.youtube.com\/c\/Answernet\",\"https:\/\/www.linkedin.com\/company\/answernet\/\"],\"telephone\":\"(800) 411-5777\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/answernet.com\/#\/schema\/person\/af95d0498a62112c0325742013724e94\",\"name\":\"Joyce Allard\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Avoiding Outsourcing Mistakes in BPO - Tips | AnswerNet","description":"BPO companies offer rapid growth and cost savings. Discover key strategies to successfully leverage business process outsourcing.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/answernet.com\/fr\/bpo-avoid-mishaps-outsourcing-blog\/","og_locale":"fr_CA","og_type":"article","og_title":"BPO: How to Avoid the Mishaps of Outsourcing | AnswerNet","og_description":"BPO companies offer rapid growth and cost savings. Discover key strategies to successfully leverage business process outsourcing.","og_url":"https:\/\/answernet.com\/fr\/bpo-avoid-mishaps-outsourcing-blog\/","og_site_name":"AnswerNet","article_publisher":"https:\/\/www.facebook.com\/AnswerNet","article_published_time":"2023-01-16T19:32:53+00:00","article_modified_time":"2025-03-27T19:16:03+00:00","og_image":[{"width":2000,"height":1000,"url":"https:\/\/answernet.com\/wp-content\/uploads\/2023\/01\/BPO-how-to-avoid-mishaps.jpg","type":"image\/jpeg"}],"author":"Joyce Allard","twitter_card":"summary_large_image","twitter_creator":"@AnswerNet","twitter_site":"@AnswerNet","twitter_misc":{"\u00c9crit par":"Joyce Allard","Estimation du temps de lecture":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#article","isPartOf":{"@id":"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/"},"author":{"name":"Joyce Allard","@id":"https:\/\/answernet.com\/#\/schema\/person\/af95d0498a62112c0325742013724e94"},"headline":"BPO: How to Avoid the Mishaps of Outsourcing","datePublished":"2023-01-16T19:32:53+00:00","dateModified":"2025-03-27T19:16:03+00:00","mainEntityOfPage":{"@id":"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/"},"wordCount":468,"publisher":{"@id":"https:\/\/answernet.com\/#organization"},"image":{"@id":"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#primaryimage"},"thumbnailUrl":"https:\/\/answernet.com\/wp-content\/uploads\/2023\/01\/BPO-how-to-avoid-mishaps.jpg","keywords":["BPO","call center","call center management","customer service","outsourcing","telephone answering service"],"articleSection":["Operational Solutions"],"inLanguage":"fr-CA"},{"@type":"WebPage","@id":"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/","url":"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/","name":"Avoiding Outsourcing Mistakes in BPO - Tips | AnswerNet","isPartOf":{"@id":"https:\/\/answernet.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#primaryimage"},"image":{"@id":"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#primaryimage"},"thumbnailUrl":"https:\/\/answernet.com\/wp-content\/uploads\/2023\/01\/BPO-how-to-avoid-mishaps.jpg","datePublished":"2023-01-16T19:32:53+00:00","dateModified":"2025-03-27T19:16:03+00:00","description":"BPO companies offer rapid growth and cost savings. Discover key strategies to successfully leverage business process outsourcing.","breadcrumb":{"@id":"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/"]}]},{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#primaryimage","url":"https:\/\/answernet.com\/wp-content\/uploads\/2023\/01\/BPO-how-to-avoid-mishaps.jpg","contentUrl":"https:\/\/answernet.com\/wp-content\/uploads\/2023\/01\/BPO-how-to-avoid-mishaps.jpg","width":2000,"height":1000,"caption":"bpo - call center agents dressed nicely and smiling"},{"@type":"BreadcrumbList","@id":"https:\/\/answernet.com\/bpo-avoid-mishaps-outsourcing-blog\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/answernet.com\/"},{"@type":"ListItem","position":2,"name":"Operational Solutions","item":"https:\/\/answernet.com\/category\/operational-solutions\/"},{"@type":"ListItem","position":3,"name":"BPO: How to Avoid the Mishaps of Outsourcing"}]},{"@type":"WebSite","@id":"https:\/\/answernet.com\/#website","url":"https:\/\/answernet.com\/","name":"AnswerNet","description":"","publisher":{"@id":"https:\/\/answernet.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/answernet.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"Organization","@id":"https:\/\/answernet.com\/#organization","name":"AnswerNet","url":"https:\/\/answernet.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/answernet.com\/#\/schema\/logo\/image\/","url":"https:\/\/answernet.com\/wp-content\/uploads\/2023\/08\/answernet-25-logo_white-png.png","contentUrl":"https:\/\/answernet.com\/wp-content\/uploads\/2023\/08\/answernet-25-logo_white-png.png","width":1590,"height":491,"caption":"AnswerNet"},"image":{"@id":"https:\/\/answernet.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/AnswerNet","https:\/\/x.com\/AnswerNet","https:\/\/www.youtube.com\/c\/Answernet","https:\/\/www.linkedin.com\/company\/answernet\/"],"telephone":"(800) 411-5777"},{"@type":"Person","@id":"https:\/\/answernet.com\/#\/schema\/person\/af95d0498a62112c0325742013724e94","name":"Joyce Allard"}]}},"_links":{"self":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/38588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/comments?post=38588"}],"version-history":[{"count":5,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/38588\/revisions"}],"predecessor-version":[{"id":92466,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/38588\/revisions\/92466"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/media\/38590"}],"wp:attachment":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/media?parent=38588"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/categories?post=38588"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/tags?post=38588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}