{"id":13856,"date":"2021-08-03T11:04:41","date_gmt":"2021-08-03T15:04:41","guid":{"rendered":"https:\/\/answernet.com\/?p=13856"},"modified":"2025-08-14T14:53:28","modified_gmt":"2025-08-14T18:53:28","slug":"blog-questions-legal-answering-service","status":"publish","type":"post","link":"https:\/\/answernet.com\/fr\/blog-questions-legal-answering-service\/","title":{"rendered":"6 questions \u00e0 poser avant d'engager un service de r\u00e9ponse juridique 24\/7"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Que vous soyez un cabinet d'avocats en plein essor ou que vous cherchiez simplement une solution \u00e0 votre volume d'appels croissant, une <strong><a href=\"https:\/\/answernet.com\/fr\/answering-services\/\">service de r\u00e9ponse t\u00e9l\u00e9phonique<\/a><\/strong> peut \u00eatre la meilleure solution. Toutefois, il n'est pas judicieux d'opter pour votre premier choix. Pour prendre la meilleure d\u00e9cision pour votre entreprise, essayez de poser les six questions suivantes avant d'embaucher <a href=\"https:\/\/answernet.com\/fr\/industries\/legal-services\/\"><strong>un service de r\u00e9ponse juridique<\/strong><\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-a-legal-answering-service\">Qu'est-ce qu'un service de r\u00e9ponse juridique ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Un r\u00e9pondeur juridique g\u00e8re le volume d'appels entrants d'un cabinet d'avocats. Une r\u00e9ceptionniste principale ne peut traiter qu'un nombre limit\u00e9 d'appels par jour. Au fur et \u00e0 mesure que les cabinets se d\u00e9veloppent, ils ont souvent besoin d'une aide plus importante pour g\u00e9rer un volume d'appels toujours plus important.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;Cependant, un service de r\u00e9ponse t\u00e9l\u00e9phonique de qualit\u00e9 offre bien plus qu'une simple r\u00e9ponse t\u00e9l\u00e9phonique \u00e0 une entreprise.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-does-a-legal-answering-service-do\">Que fait un service de r\u00e9ponse juridique ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En plus de r\u00e9pondre aux demandes de renseignements de base et m\u00eame de <a href=\"https:\/\/answernet.com\/fr\/specialty-divisions\/appointment-setting-pros\/\"><strong>prise de rendez-vous<\/strong><\/a>Un bon service d'accueil t\u00e9l\u00e9phonique adapte ses offres aux besoins sp\u00e9cifiques de l'entreprise. Ces services comprennent :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u00e9ceptionniste virtuelle<\/li>\n\n\n\n<li>Accueil juridique<\/li>\n\n\n\n<li>Acheminement automatis\u00e9 des appels<\/li>\n\n\n\n<li>Accueil des nouveaux clients<\/li>\n\n\n\n<li>Soutien en cas de d\u00e9bordement ou en dehors des heures normales de travail<\/li>\n\n\n\n<li>R\u00e9ponses \u00e0 la soumission de formulaires Web<\/li>\n\n\n\n<li>Importation\/Support CRM<\/li>\n\n\n\n<li>Courrier \u00e9lectronique et courrier postal<\/li>\n\n\n\n<li>Rapports<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">En outre, les services de r\u00e9ponse t\u00e9l\u00e9phonique des cabinets d'avocats sont \u00e9galement utiles pour les campagnes \u00e0 court terme. Par exemple, si un cabinet s'engage dans une action collective, il peut obtenir l'aide d'un centre de contact pour les appels sortants dans des domaines tels que.. :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>G\u00e9n\u00e9ration de prospects B2C<\/li>\n\n\n\n<li>Recherche des b\u00e9n\u00e9ficiaires de l'aide au r\u00e8glement<\/li>\n\n\n\n<li>Appels de suivi pour les entretiens<\/li>\n\n\n\n<li>Suivi de la paperasserie<\/li>\n\n\n\n<li>Appels et r\u00e9ponses aux appels et courriels des plaignants<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-six-questions-you-should-ask\">Six questions \u00e0 poser<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Avant de prendre une d\u00e9cision d\u00e9finitive sur un service de r\u00e9ponse t\u00e9l\u00e9phonique pour cabinet d'avocats, assurez-vous qu'il apporte de bonnes r\u00e9ponses aux questions suivantes :<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-how-much-experience-do-you-have\">1. Quelle est votre exp\u00e9rience ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Assurez-vous que le service d'accueil t\u00e9l\u00e9phonique que vous choisissez a de l'exp\u00e9rience dans le domaine concern\u00e9. Explorez leur site web et trouvez les <strong><a href=\"https:\/\/answernet.com\/fr\/resources\/etudes-de-cas\/\">\u00e9tudes de cas<\/a><\/strong>Ils peuvent \u00e9galement fournir des informations sur leur travail et leur exp\u00e9rience dans l'industrie juridique, des fiches de vente ou d'autres informations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L'exp\u00e9rience s'accompagne de critiques. Faites des recherches au-del\u00e0 de leur site web pour voir ce que d'autres clients ont \u00e0 dire \u00e0 leur sujet. Tenez compte du nombre d'\u00e9valuations de l'entreprise et de la fr\u00e9quence \u00e0 laquelle les \u00e9valuations sont publi\u00e9es et font l'objet d'une r\u00e9ponse.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-what-is-your-call-center-s-availability\">2. Quelle est la disponibilit\u00e9 de votre centre d'appel ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La disponibilit\u00e9 du centre de contact est un \u00e9l\u00e9ment extr\u00eamement important. Par exemple, les agents qui r\u00e9pondent aux appels peuvent se trouver dans un fuseau horaire diff\u00e9rent. Les propri\u00e9taires d'entreprise doivent s'assurer que, quel que soit le fuseau horaire, les agents qu'ils paient sont en mesure de traiter leur volume d'appels chaque fois qu'ils ont besoin d'aide.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Id\u00e9alement, la plupart des chefs d'entreprise recherchent des centres de contact disponibles 24 heures sur 24 et 7 jours sur 7. Les agents traitent les volumes d'appels \u00e0 toute heure, m\u00eame lorsque l'entreprise est ferm\u00e9e. Couvrir les appels \u00e0 toute heure est crucial pour toute entreprise, en particulier pour un cabinet d'avocats.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-do-you-cover-legal-intake\">3. Prenez-vous en charge l'accueil juridique ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L'un des services les plus vitaux d'un service de r\u00e9ponse juridique est celui qui garantit que les nouveaux clients sont entendus et que leurs affaires sont prises en charge. Comme le savent la plupart des propri\u00e9taires et des associ\u00e9s de cabinets d'avocats, l'accueil des clients est l'\u00e9l\u00e9ment vital du cabinet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Un bon service de r\u00e9ponse t\u00e9l\u00e9phonique pour avocats ou juristes propose des agents form\u00e9s et sp\u00e9cialis\u00e9s dans l'accueil juridique. Ils filtrent les appels pour les entreprises, grandes et petites, et sont capables de recevoir des centaines d'appels, de chats et de soumissions de formulaires sur le site web chaque jour.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-do-you-have-bilingual-agents\">4. Avez-vous des agents bilingues ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L'absence d'agents bilingues ou multilingues signifie qu'une entreprise se prive d'une grande partie de ses clients potentiels. Les embaucher par ses propres moyens peut co\u00fbter <strong><a href=\"https:\/\/www.ziprecruiter.com\/Salaries\/Bilingual-Call-Center-Agent-Salary\" target=\"_blank\" rel=\"noreferrer noopener\">environ $30 000 par an<\/a><\/strong>. Un service de r\u00e9ponse juridique doit proposer plusieurs options linguistiques, voire le plus grand nombre possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Outre des agents bilingues et multilingues, le centre de contact doit \u00e9galement disposer d'agents form\u00e9s et sp\u00e9cialis\u00e9s dans la communication en langue des signes am\u00e9ricaine ou dans d'autres m\u00e9thodes de communication pour les personnes handicap\u00e9es.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-are-you-able-to-customize-your-services\">5. \u00cates-vous en mesure de personnaliser vos services ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Aucun cabinet juridique n'est identique. Ils ont donc besoin de quelque chose de plus qu'une solution unique. Les centres de contact ayant une grande exp\u00e9rience du secteur juridique comprennent les besoins de ce cr\u00e9neau. Ils savent \u00e9galement que ces besoins changent selon qu'il s'agit d'une petite ou d'une grande entreprise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L'\u00e9volutivit\u00e9 du centre de contact est \u00e9galement un facteur cl\u00e9. Au fur et \u00e0 mesure que les besoins d'une entreprise \u00e9voluent, le centre de contact choisi doit \u00eatre en mesure de s'adapter \u00e0 la hausse ou \u00e0 la baisse. Si l'entreprise est soudainement confront\u00e9e \u00e0 une action collective, le centre de contact doit rapidement s'adapter, se pr\u00e9parer et r\u00e9pondre au t\u00e9l\u00e9phone d\u00e8s que possible.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-are-your-agents-and-staff-trained-specifically-in-law-firm-answering\">6. Vos agents et votre personnel ont-ils re\u00e7u une formation sp\u00e9cifique pour r\u00e9pondre aux questions des cabinets d'avocats ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Il devient rapidement \u00e9vident pour tout appelant si l'agent sait de quoi il parle. Un agent professionnel, courtois et bien inform\u00e9 fait la diff\u00e9rence entre l'obtention d'un client et la perte d'une belle opportunit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il est absolument n\u00e9cessaire que les agents d'un centre de contact soient form\u00e9s sp\u00e9cifiquement \u00e0 la r\u00e9ponse aux cabinets d'avocats et aux avocats. Ils doivent conna\u00eetre le cabinet client ainsi que la terminologie du secteur et les proc\u00e9dures g\u00e9n\u00e9rales. Un agent professionnel donne imm\u00e9diatement \u00e0 l'appelant l'assurance que son dossier est entre de bonnes mains.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-learn-more-about-our-law-firm-answering-service\">En savoir plus sur notre service de r\u00e9ponse aux cabinets d'avocats<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AnswerNet est fier d'\u00eatre un v\u00e9t\u00e9ran dans le domaine de la r\u00e9ponse juridique. Nos services vont de la r\u00e9ception virtuelle \u00e0 l'accueil juridique et aux recours collectifs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous formons les agents \u00e0 agir comme une extension de l'\u00e9quipe de l'entreprise cliente. Nous travaillons avec les propri\u00e9taires de l'entreprise pour d\u00e9velopper des scripts afin que tous les appels soient trait\u00e9s selon les sp\u00e9cifications individuelles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les agents ont une disponibilit\u00e9 illimit\u00e9e et r\u00e9pondent aux appels 24 heures sur 24, 7 jours sur 7 et 365 jours par an. Nous nous engageons \u00e0 \u00eatre au t\u00e9l\u00e9phone lorsque l'\u00e9quipe interne d'une entreprise ne peut pas l'\u00eatre, et nous veillons \u00e0 ce que les clients de l'entreprise re\u00e7oivent le soin et l'attention qu'ils m\u00e9ritent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous \u00eates pr\u00eat \u00e0 en savoir plus sur ce qu'AnswerNet peut faire pour votre entreprise, <strong><a href=\"https:\/\/answernet.com\/fr\/nous-contacter\/sales-inquiries\/\">nous contacter<\/a><\/strong> aujourd'hui.<\/p>","protected":false},"excerpt":{"rendered":"<p>Whether you\u2019re an up-and-coming law firm or just looking for a solution to your growing call volume, an answering service may be your best solution. However, it\u2019s unwise to go with your first choice. To make the best decision for your business, try asking these six questions before hiring a &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/answernet.com\/fr\/blog-questions-legal-answering-service\/\"> <span class=\"screen-reader-text\">6 questions \u00e0 poser avant d'engager un service de r\u00e9ponse juridique 24\/7<\/span>Lire la suite \"<\/a><\/p>","protected":false},"author":7,"featured_media":13927,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[412],"tags":[88,268,589,142,127],"class_list":["post-13856","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-insights","tag-answering-service","tag-customer-service","tag-law-firm-marketing-strategies","tag-legal-answering-service","tag-virtual-receptionist"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6 Key Questions for Choosing a 24\/7 Legal Answering Service<\/title>\n<meta name=\"description\" content=\"Before you choose a 24\/7 legal answering service, make sure to ask these 6 questions before engaging in work with them.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/answernet.com\/fr\/blog-questions-legal-answering-service\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 Questions to Ask When Hiring a 24\/7 Legal Answering Service | AnswerNet\" \/>\n<meta property=\"og:description\" content=\"Before you choose a 24\/7 legal answering service, make sure to ask these 6 questions before engaging in work with them.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/answernet.com\/fr\/blog-questions-legal-answering-service\/\" \/>\n<meta property=\"og:site_name\" content=\"AnswerNet\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AnswerNet\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-03T15:04:41+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-14T18:53:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/answernet.com\/wp-content\/uploads\/2021\/08\/6-Questions-Legal-Answering-Service-v02.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1151\" \/>\n\t<meta property=\"og:image:height\" content=\"632\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Shannon Keown\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AnswerNet\" \/>\n<meta name=\"twitter:site\" content=\"@AnswerNet\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Shannon Keown\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/answernet.com\/blog-questions-legal-answering-service\/\"},\"author\":{\"name\":\"Shannon Keown\",\"@id\":\"https:\/\/answernet.com\/#\/schema\/person\/f6ebb63755e70afc0ee54561d926bf33\"},\"headline\":\"6 Questions to Ask When Hiring a 24\/7 Legal Answering Service\",\"datePublished\":\"2021-08-03T15:04:41+00:00\",\"dateModified\":\"2025-08-14T18:53:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/answernet.com\/blog-questions-legal-answering-service\/\"},\"wordCount\":928,\"publisher\":{\"@id\":\"https:\/\/answernet.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/answernet.com\/wp-content\/uploads\/2021\/08\/6-Questions-Legal-Answering-Service-v02.jpg\",\"keywords\":[\"Answering Service\",\"customer service\",\"law firm marketing strategies\",\"legal answering service\",\"Virtual Receptionist\"],\"articleSection\":[\"Industry Insights\"],\"inLanguage\":\"fr-CA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/answernet.com\/blog-questions-legal-answering-service\/\",\"url\":\"https:\/\/answernet.com\/blog-questions-legal-answering-service\/\",\"name\":\"6 Key Questions for Choosing a 24\/7 Legal Answering Service\",\"isPartOf\":{\"@id\":\"https:\/\/answernet.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/answernet.com\/wp-content\/uploads\/2021\/08\/6-Questions-Legal-Answering-Service-v02.jpg\",\"datePublished\":\"2021-08-03T15:04:41+00:00\",\"dateModified\":\"2025-08-14T18:53:28+00:00\",\"description\":\"Before you choose a 24\/7 legal answering service, make sure to ask these 6 questions before engaging in work with them.\",\"breadcrumb\":{\"@id\":\"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/answernet.com\/blog-questions-legal-answering-service\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#primaryimage\",\"url\":\"https:\/\/answernet.com\/wp-content\/uploads\/2021\/08\/6-Questions-Legal-Answering-Service-v02.jpg\",\"contentUrl\":\"https:\/\/answernet.com\/wp-content\/uploads\/2021\/08\/6-Questions-Legal-Answering-Service-v02.jpg\",\"width\":1151,\"height\":632,\"caption\":\"a judge's gavel on black background Legal Answering Service\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/answernet.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Industry Insights\",\"item\":\"https:\/\/answernet.com\/category\/industry-insights\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"6 Questions to Ask When Hiring a 24\/7 Legal Answering Service\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/answernet.com\/#website\",\"url\":\"https:\/\/answernet.com\/\",\"name\":\"AnswerNet\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/answernet.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/answernet.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/answernet.com\/#organization\",\"name\":\"AnswerNet\",\"url\":\"https:\/\/answernet.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/answernet.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/answernet.com\/wp-content\/uploads\/2023\/08\/answernet-25-logo_white-png.png\",\"contentUrl\":\"https:\/\/answernet.com\/wp-content\/uploads\/2023\/08\/answernet-25-logo_white-png.png\",\"width\":1590,\"height\":491,\"caption\":\"AnswerNet\"},\"image\":{\"@id\":\"https:\/\/answernet.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/AnswerNet\",\"https:\/\/x.com\/AnswerNet\",\"https:\/\/www.youtube.com\/c\/Answernet\",\"https:\/\/www.linkedin.com\/company\/answernet\/\"],\"telephone\":\"(800) 411-5777\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/answernet.com\/#\/schema\/person\/f6ebb63755e70afc0ee54561d926bf33\",\"name\":\"Shannon Keown\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"6 Key Questions for Choosing a 24\/7 Legal Answering Service","description":"Before you choose a 24\/7 legal answering service, make sure to ask these 6 questions before engaging in work with them.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/answernet.com\/fr\/blog-questions-legal-answering-service\/","og_locale":"fr_CA","og_type":"article","og_title":"6 Questions to Ask When Hiring a 24\/7 Legal Answering Service | AnswerNet","og_description":"Before you choose a 24\/7 legal answering service, make sure to ask these 6 questions before engaging in work with them.","og_url":"https:\/\/answernet.com\/fr\/blog-questions-legal-answering-service\/","og_site_name":"AnswerNet","article_publisher":"https:\/\/www.facebook.com\/AnswerNet","article_published_time":"2021-08-03T15:04:41+00:00","article_modified_time":"2025-08-14T18:53:28+00:00","og_image":[{"width":1151,"height":632,"url":"https:\/\/answernet.com\/wp-content\/uploads\/2021\/08\/6-Questions-Legal-Answering-Service-v02.jpg","type":"image\/jpeg"}],"author":"Shannon Keown","twitter_card":"summary_large_image","twitter_creator":"@AnswerNet","twitter_site":"@AnswerNet","twitter_misc":{"\u00c9crit par":"Shannon Keown","Estimation du temps de lecture":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#article","isPartOf":{"@id":"https:\/\/answernet.com\/blog-questions-legal-answering-service\/"},"author":{"name":"Shannon Keown","@id":"https:\/\/answernet.com\/#\/schema\/person\/f6ebb63755e70afc0ee54561d926bf33"},"headline":"6 Questions to Ask When Hiring a 24\/7 Legal Answering Service","datePublished":"2021-08-03T15:04:41+00:00","dateModified":"2025-08-14T18:53:28+00:00","mainEntityOfPage":{"@id":"https:\/\/answernet.com\/blog-questions-legal-answering-service\/"},"wordCount":928,"publisher":{"@id":"https:\/\/answernet.com\/#organization"},"image":{"@id":"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#primaryimage"},"thumbnailUrl":"https:\/\/answernet.com\/wp-content\/uploads\/2021\/08\/6-Questions-Legal-Answering-Service-v02.jpg","keywords":["Answering Service","customer service","law firm marketing strategies","legal answering service","Virtual Receptionist"],"articleSection":["Industry Insights"],"inLanguage":"fr-CA"},{"@type":"WebPage","@id":"https:\/\/answernet.com\/blog-questions-legal-answering-service\/","url":"https:\/\/answernet.com\/blog-questions-legal-answering-service\/","name":"6 Key Questions for Choosing a 24\/7 Legal Answering Service","isPartOf":{"@id":"https:\/\/answernet.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#primaryimage"},"image":{"@id":"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#primaryimage"},"thumbnailUrl":"https:\/\/answernet.com\/wp-content\/uploads\/2021\/08\/6-Questions-Legal-Answering-Service-v02.jpg","datePublished":"2021-08-03T15:04:41+00:00","dateModified":"2025-08-14T18:53:28+00:00","description":"Before you choose a 24\/7 legal answering service, make sure to ask these 6 questions before engaging in work with them.","breadcrumb":{"@id":"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/answernet.com\/blog-questions-legal-answering-service\/"]}]},{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#primaryimage","url":"https:\/\/answernet.com\/wp-content\/uploads\/2021\/08\/6-Questions-Legal-Answering-Service-v02.jpg","contentUrl":"https:\/\/answernet.com\/wp-content\/uploads\/2021\/08\/6-Questions-Legal-Answering-Service-v02.jpg","width":1151,"height":632,"caption":"a judge's gavel on black background Legal Answering Service"},{"@type":"BreadcrumbList","@id":"https:\/\/answernet.com\/blog-questions-legal-answering-service\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/answernet.com\/"},{"@type":"ListItem","position":2,"name":"Industry Insights","item":"https:\/\/answernet.com\/category\/industry-insights\/"},{"@type":"ListItem","position":3,"name":"6 Questions to Ask When Hiring a 24\/7 Legal Answering Service"}]},{"@type":"WebSite","@id":"https:\/\/answernet.com\/#website","url":"https:\/\/answernet.com\/","name":"AnswerNet","description":"","publisher":{"@id":"https:\/\/answernet.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/answernet.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"Organization","@id":"https:\/\/answernet.com\/#organization","name":"AnswerNet","url":"https:\/\/answernet.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/answernet.com\/#\/schema\/logo\/image\/","url":"https:\/\/answernet.com\/wp-content\/uploads\/2023\/08\/answernet-25-logo_white-png.png","contentUrl":"https:\/\/answernet.com\/wp-content\/uploads\/2023\/08\/answernet-25-logo_white-png.png","width":1590,"height":491,"caption":"AnswerNet"},"image":{"@id":"https:\/\/answernet.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/AnswerNet","https:\/\/x.com\/AnswerNet","https:\/\/www.youtube.com\/c\/Answernet","https:\/\/www.linkedin.com\/company\/answernet\/"],"telephone":"(800) 411-5777"},{"@type":"Person","@id":"https:\/\/answernet.com\/#\/schema\/person\/f6ebb63755e70afc0ee54561d926bf33","name":"Shannon Keown"}]}},"_links":{"self":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/13856","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/comments?post=13856"}],"version-history":[{"count":1,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/13856\/revisions"}],"predecessor-version":[{"id":91530,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/13856\/revisions\/91530"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/media\/13927"}],"wp:attachment":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/media?parent=13856"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/categories?post=13856"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/tags?post=13856"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}