{"id":13598,"date":"2024-11-12T17:00:27","date_gmt":"2024-11-12T22:00:27","guid":{"rendered":"https:\/\/answersystem.com\/?p=13598"},"modified":"2026-10-06T15:11:51","modified_gmt":"2026-10-06T19:11:51","slug":"recruiters-modern-hiring-is-failing-heres-how-bpo-helps","status":"publish","type":"post","link":"https:\/\/answernet.com\/fr\/recruiters-modern-hiring-is-failing-heres-how-bpo-helps\/","title":{"rendered":"Recrutement : l\u2019embauche moderne est un \u00e9chec. Voici comment BPO peut aider"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"13598\" class=\"elementor elementor-13598\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-698ca73b e-con e-atomic-element e-flexbox-base e-default-div e-698ca73b-0952db1\" data-id=\"698ca73b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"698ca73b\">\n    <div class=\"elementor-element elementor-element-8254729 e-con e-atomic-element e-flexbox-base e-default-div e-8254729-6542e3b\" data-id=\"8254729\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"8254729\">\n    \t\t<div class=\"elementor-element elementor-element-405bbd4 elementor-widget elementor-widget-text-editor\" data-id=\"405bbd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>81% of recruiters <a href=\"https:\/\/www.jobvite.com\/wp-content\/uploads\/2022\/09\/Jobvite-Employ-Quarterly-Insights-Report-Q3-2022.pdf\" target=\"_blank\" rel=\"noopener\">surveyed by Jobvite<\/a> said that attracting top talent became harder and 65% said their jobs became more stressful in 2022. <a href=\"https:\/\/www.jobvite.com\/lp\/employ-quarterly-insights-report-q4-2022\/\" target=\"_blank\" rel=\"noopener\">In a similar survey<\/a>, 88% of HR professionals said hiring would become even more difficult in 2023.<\/p><p>Recruiters have let us know <i>something\u2019s<\/i> not working, and <a href=\"https:\/\/answernet.com\/fr\/\" target=\"_blank\" rel=\"noopener\">we\u2019re here<\/a> to identify and solve the problem. By the end of this article, you\u2019ll understand why modern hiring methods are failing and how we can use <a href=\"https:\/\/answernet.com\/fr\/solutions\/bpo\/\" target=\"_blank\" rel=\"noopener\">BPO<\/a> (business process outsourcing) to improve your career search, selection and spirit.<\/p><h2>How Hiring Fails Recruiters<\/h2><p>A <a href=\"https:\/\/onlinelibrary.wiley.com\/doi\/10.1111\/1468-2389.00234\" target=\"_blank\" rel=\"noopener\">2001 study from the International Journal of Selection and Assessment<\/a> found that HR managers ranked process efficiency as the most important reason to deploy technology-based tools in hiring. 20+ years later, we can look back and see that prioritizing efficiency may have done more harm than good.<\/p><p>In the years since, we\u2019ve adopted Recruitment Management Systems (RMSs) that maximize efficiency at a high cost. 90% of employers in a <a href=\"https:\/\/www.hbs.edu\/managing-the-future-of-work\/Documents\/research\/hiddenworkers09032021.pdf\" target=\"_blank\" rel=\"noopener\">2021 Harvard Business Review study<\/a> used RMSs to initially filter employees, but 88% of employers said that qualified high-skills candidates are \u201cvetted out of the process because they do not match the exact criteria posted by the job description.\u201d<\/p><h2>How BPO Helps<\/h2><p>So far, we\u2019ve seen that recruiters find it harder and more stressful to attract top talent thanks to modern hiring principles that misprioritize efficiency and technology systems that disqualify top candidates. Here are some ways we can improve the process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d491d elementor-widget elementor-widget-button\" data-id=\"3d491d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/answernet.com\/fr\/blog-bpo-contact-center\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Qu\u2019est-ce qu\u2019un centre de contact BPO ?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66e4de81 elementor-widget elementor-widget-text-editor\" data-id=\"66e4de81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>1. Prioritizing A Value-Based Solution<\/h3><p>Dans un <a href=\"https:\/\/www.glassdoor.com\/assets\/pdf\/Glassdoor%20Exclusive%20Employer%20Branding%20Report%20-%202022.pdf\" target=\"_blank\" rel=\"noopener\">2022 Employer Branding Report by Glassdoor<\/a>, employees made it abundantly clear that they prioritize transparency above efficiency. Couple that with a <a href=\"https:\/\/resources.workable.com\/stories-and-insights\/infographic-passive-candidates-who-are-they-us\" target=\"_blank\" rel=\"noopener\">study from HR software Workable<\/a> that found that almost 40% of US workers are \u201cpassive candidates,\u201d who are open to new opportunities but may need more incentive to apply to a role, and you may see a value-based solution.\u00a0<\/p><p>One of the ways BPO services can help <a href=\"https:\/\/answernet.com\/fr\/ressources\/questions-frequemment-posees\/\" target=\"_blank\" rel=\"noopener\">prioritize transparency<\/a> to recruit highly qualified passive candidates is by <a href=\"https:\/\/answernet.com\/fr\/contactez-nous\/\" target=\"_blank\" rel=\"noopener\">gathering more feedback<\/a> from clients, candidates and current employees. Once you\u2019ve received <a href=\"https:\/\/answernet.com\/fr\/a-propos\/testimoni\/\" target=\"_blank\" rel=\"noopener\">Testimoni<\/a>, you can share those sentiments with prospective job seekers to attract enthusiastic candidates who may otherwise have remained passive.<\/p><h3>2. Complementing AI With A Human Touch<\/h3><p>Harvard Business School professor <a href=\"https:\/\/hbr.org\/2023\/08\/ai-wont-replace-humans-but-humans-with-ai-will-replace-humans-without-ai\" target=\"_blank\" rel=\"noopener\">Karim Lakhani<\/a> explains, \u201cAI won\u2019t replace humans, but humans with <a href=\"https:\/\/answernet.com\/fr\/solutions\/automatise\/chatbot-ai\/\" target=\"_blank\" rel=\"noopener\">IA<\/a> will replace humans without.\u201d Top BPO providers understand the integral place of RMSs in the recruitment process and couple them with integral interpersonal communication.<\/p><p>Perhaps your BPO service can establish a <a href=\"https:\/\/answernet.com\/fr\/solutions\/inbound\/services-dalerte-aux-autorites\/\" target=\"_blank\" rel=\"noopener\">whistleblower hotline<\/a> to provide simultaneous tech and touch. Thanks to tech, the hotline can serve as a 24\/7 <a href=\"https:\/\/answernet.com\/fr\/blog-steps-omnichannel-success\/\" target=\"_blank\" rel=\"noopener\">Omnicanalit\u00e9<\/a> portal and archive; thanks to a <a href=\"https:\/\/answernet.com\/fr\/solutions\/conformite-du-centre-dappels\/\" target=\"_blank\" rel=\"noopener\">compliant<\/a> touch, employees and candidates can feel safe asking and answering any question.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5ea93b elementor-widget elementor-widget-button\" data-id=\"b5ea93b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/answernet.com\/fr\/how-answernet-bpo-complements-ai-with-a-human-touch-blog\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Comment AnswerNet BPO compl\u00e8te l\u2019IA avec une touche humaine<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60363d96 elementor-widget elementor-widget-text-editor\" data-id=\"60363d96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>3. Expanding Reach to Accommodate Experience<\/h3><p><a href=\"https:\/\/www.glassdoor.com\/blog\/the-true-cost-of-a-bad-hire\/\" target=\"_blank\" rel=\"noopener\">Glassdoor<\/a> reports that employers who invested in their candidate experience improved the quality of their hires by over 70%. RMSs have limits when promoting a candidate\u2019s experience, but BPO services go further thanks to the vastness of human connection.<\/p><p>BPO services work with businesses across a plethora of industries including <a href=\"https:\/\/answernet.com\/fr\/industries\/sante\/\" target=\"_blank\" rel=\"noopener\">Sant\u00e9<\/a>, <a href=\"https:\/\/answernet.com\/fr\/industries\/services-juridiques\/\" target=\"_blank\" rel=\"noopener\">juridique<\/a>, <a href=\"https:\/\/answernet.com\/fr\/industries\/services-financiers\/\" target=\"_blank\" rel=\"noopener\">Finance<\/a>, <a href=\"https:\/\/answernet.com\/fr\/industries\/les-detaillants-denergie\/\" target=\"_blank\" rel=\"noopener\">\u00e9nergie<\/a>, <a href=\"https:\/\/answernet.com\/fr\/industries\/construction\/\" target=\"_blank\" rel=\"noopener\">construction<\/a> and more. The best candidates for a role may have decades of transferable experience, but employers won\u2019t find those candidates without a <a href=\"https:\/\/answernet.com\/fr\/ressources\/etudes-de-cas\/\" target=\"_blank\" rel=\"noopener\">BPO network<\/a>.<\/p><h2>Contact Qualified Candidates with AnswerNet<\/h2><p>A reliable BPO partner can revitalize your values, elicit emotional responses from employees, and complement the technological revolution with a human touch. If you\u2019re looking for a reliable BPO partner, you\u2019re in the right place.<\/p><p>AnswerNet works with 10,000+ clients and 1,200+ live agents because our BPO services are <a href=\"https:\/\/answernet.com\/fr\/ressources\/etudes-de-cas\/\" target=\"_blank\" rel=\"noopener\">recruiter-approved<\/a>. To hire with heart, reach out <a href=\"https:\/\/answernet.com\/fr\/contactez-nous\/\" target=\"_blank\" rel=\"noopener\">ici<\/a> ou cliquez sur le bouton ci-dessous pour nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f0714fb elementor-widget elementor-widget-button\" data-id=\"7f0714fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/answernet.com\/fr\/contactez-nous\/demandes-de-renseignements-sur-les-ventes\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Parlons-en<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a74cb43 e-con e-atomic-element e-flexbox-base e-default-div e-6a74cb43-1247b06\" data-id=\"6a74cb43\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"6a74cb43\">\n    <div class=\"elementor-element elementor-element-358e8513 e-con e-atomic-element e-flexbox-base e-default-div e-358e8513-8a1a03c\" data-id=\"358e8513\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"358e8513\">\n    \n<\/div>\n<div class=\"elementor-element elementor-element-471cf113 e-con e-atomic-element e-flexbox-base e-default-div e-471cf113-63f7c42\" data-id=\"471cf113\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"471cf113\">\n    <div class=\"elementor-element elementor-element-1050e854 e-con e-atomic-element e-flexbox-base e-default-div e-1050e854-ff6de84\" data-id=\"1050e854\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"1050e854\">\n    \t\t<div class=\"elementor-element elementor-element-5b0b511e elementor-widget elementor-widget-heading\" data-id=\"5b0b511e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Articles connexes que vous pourriez \u00eatre int\u00e9ress\u00e9 par :<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-267394a3 elementor-widget elementor-widget-text-editor\" data-id=\"267394a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/answernet.com\/fr\/comment-tirer-parti-des-analyses-et-des-informations-issues-de-votre-partenariat-avec-un-prestataire-de-services-bpo\/\" target=\"_blank\" rel=\"noopener\"><u>Comment tirer parti des analyses et des informations issues de votre partenariat avec un prestataire de services de t\u00e9l\u00e9-assistance<\/u><\/a><\/li><li><a href=\"https:\/\/answernet.com\/fr\/how-to-master-mediums-of-communication-in-business\/\" target=\"_blank\" rel=\"noopener\"><u>Comment ma\u00eetriser les moyens de communication dans le monde des affaires<\/u><\/a><\/li><li><a href=\"https:\/\/answernet.com\/fr\/bpo-services-e-commerce-business-blog\/\" target=\"_blank\" rel=\"noopener\"><u>Comment les services BPO peuvent am\u00e9liorer votre activit\u00e9 e-commerce<\/u><\/a><\/li><li><a href=\"https:\/\/answernet.com\/fr\/business-process-outsourcing-for-small-business-growth-the-power-of-delegation\/\" target=\"_blank\" rel=\"noopener\"><u>Business Process Outsourcing for Small Business Growth: The Power of Outsourcing<\/u><\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Recruiters agree that hiring is more stressful than ever. Most don\u2019t know that BPO services can change their world.<\/p>","protected":false},"author":3,"featured_media":13601,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[46,38,97,47,31,32,48,41],"class_list":["post-13598","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-operational-solutions","tag-ai","tag-bpo","tag-business","tag-call-center-management","tag-customer-service","tag-inbound-call-center","tag-outbound-call-center","tag-outsourcing"],"_links":{"self":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/13598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/comments?post=13598"}],"version-history":[{"count":11,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/13598\/revisions"}],"predecessor-version":[{"id":13615,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/13598\/revisions\/13615"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/media\/13601"}],"wp:attachment":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/media?parent=13598"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/categories?post=13598"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/tags?post=13598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}