{"id":12513,"date":"2024-06-12T11:04:27","date_gmt":"2024-06-12T15:04:27","guid":{"rendered":"https:\/\/answersystem.com\/?p=12513"},"modified":"2026-10-02T10:19:29","modified_gmt":"2026-10-02T14:19:29","slug":"5-tips-guaranteed-to-increase-your-outbound-calling-rates","status":"publish","type":"post","link":"https:\/\/answernet.com\/fr\/5-tips-guaranteed-to-increase-your-outbound-calling-rates\/","title":{"rendered":"5 conseils garantis pour augmenter vos tarifs de t\u00e9l\u00e9phonie vocale hors ligne"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"12513\" class=\"elementor elementor-12513\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3762f4d2 e-con e-atomic-element e-flexbox-base e-default-div e-3762f4d2-057a296\" data-id=\"3762f4d2\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"3762f4d2\">\n    <div class=\"elementor-element elementor-element-66f7c860 e-con e-atomic-element e-flexbox-base e-default-div e-66f7c860-4dbc93d\" data-id=\"66f7c860\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"66f7c860\">\n    \t\t<div class=\"elementor-element elementor-element-2da6da3c elementor-widget elementor-widget-text-editor\" data-id=\"2da6da3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Savvy business people understand that applied knowledge is paramount to success. Our profits, relationships, and quality of life soar as we work smarter, not harder.<\/p><p>One of the reasons\u00a0<a href=\"https:\/\/answernet.com\/fr\/\">AnswerNet<\/a>\u00a0has grown to 10,000+ clients and 125 million+ annual interactions is because we use expert research to boost our impact and deliver large, repeatable results for our clients. Today, we\u2019re going to share some research-backed tips guaranteed to boost outbound calling rates.<\/p><h2>Outbound Metrics<\/h2><p>Before diving into our doctrines, it\u2019s important to understand that the outbound calling space includes myriad <a href=\"https:\/\/answernet.com\/fr\/important-metrics-track-outbound-calls-blog\/\">metrics for success<\/a>. The following steps vary between increasing rates like volume, call duration, and <a href=\"https:\/\/answernet.com\/fr\/solutions\/depart\/creation-et-qualification-de-leads\/\">Cr\u00e9ation de leads<\/a>.<\/p><h3>1. Cold call on Wednesdays.<\/h3><p>In a study <a href=\"https:\/\/callhippo.com\/blog\/marketing\/best-day-time-make-business-call\" target=\"_blank\" rel=\"noopener\">of over 1,200+ clients<\/a>, it was found that cold calls made on Wednesdays were 315% more likely to be answered than calls made on Fridays and 216% more likely to be answered than calls made on Mondays. Common sense suggests folks are overwhelmed at the beginning of a workweek and ready to rest by its end. So should you make all of your calls on a Wednesday? Absolutely not! A diversity of detailed datapoints across list segments, sales touchpoints, and calling windows will reveal where each of your opportunities occur throughout the day, week, and larger sales cycle. Every business is unique and every list contains unique opportunities if you conduct detailed analysis.<\/p><h3>2. Cold call between 4-5 PM.<\/h3><p>The same study found that there\u2019s more than a 71% difference between the answer rates of outbound cold calls made in the 4-5 PM window and calls made in the second-biggest window, 11 AM-12 PM. Common sense suggests folks are most receptive right after finishing their work, maybe even as they commute home.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-209d42d elementor-widget elementor-widget-button\" data-id=\"209d42d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/answernet.com\/fr\/outbound-call-center-solutions-lead-generation-sales-blog\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">5 solutions cl\u00e9s pour un centre d\u2019appels outbound permettant une externalisation transparente de la g\u00e9n\u00e9ration de leads et des ventes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb737d9 elementor-widget elementor-widget-text-editor\" data-id=\"bb737d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>3. Develop a referral program.<\/h3><p>Comme indiqu\u00e9 dans le <a href=\"https:\/\/hbr.org\/2016\/11\/84-of-b2b-sales-start-with-a-referral-not-a-salesperson\" target=\"_blank\" rel=\"noopener\">Harvard Business Review<\/a>, 84% of buyers in the business-to-business space within the last decade have started the purchasing process with a referral. To capitalize on the data, you need to develop a referral program that affects your outbound calls and local references for each of your target markets.<\/p><h3>4. Train your agents to ask clients for referrals.<\/h3><p><a href=\"https:\/\/www.forbes.com\/sites\/johnhall\/2019\/02\/03\/the-5-things-all-great-salespeople-do\/?sh=4ded52f41232\" target=\"_blank\" rel=\"noopener\">Dale Carnegie<\/a> famously said that \u201c91% of customers say they\u2019d give referrals, but only 11% of salespeople ask.\u201d When your agents know when and how to ask for referrals, your rates will skyrocket.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89767d1 elementor-widget elementor-widget-button\" data-id=\"89767d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/answernet.com\/fr\/how-to-use-an-outbound-call-center-blog\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">10 fa\u00e7ons d\u2019utiliser un partenaire de centre d\u2019appels outbound<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aea61c4 elementor-widget elementor-widget-text-editor\" data-id=\"aea61c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>5. Accelerate your growth with market research services<\/h3>\nMarket researchers like <a href=\"https:\/\/answernet.com\/fr\/solutions\/depart\/etudes-de-marche-et-collecte-de-donnees\/\">AnswerNet<\/a> partner with businesses of all sizes to convert data-driven analytics into action plans that drive results. They leverage customer insights from surveys, conversations, and <a href=\"https:\/\/answernet.com\/fr\/a-propos\/testimoni\/\">Testimoni<\/a> to determine a clear path forward for you and your business.\n<br><\/br>\n<h2>Les avantages de l'AnswerNet<\/h2>\nAnswerNet\u2019s predictive analytics ensure you\u2019re allocating your resources toward maximum ROI. We\u2019re happy to partner with you and your business to drive industry knowledge, increase outbound rates, and improve your quality of life.\n\nFor strategies, coaching, and all the outbound resources you need, reach out <a href=\"https:\/\/answernet.com\/fr\/contactez-nous\/demandes-de-renseignements-sur-les-ventes\/\">ici<\/a> ou cliquez sur le bouton ci-dessous pour nous contacter.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b3f391 elementor-widget elementor-widget-button\" data-id=\"0b3f391\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/answernet.com\/fr\/contactez-nous\/demandes-de-renseignements-sur-les-ventes\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demandez un devis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a9bcb9e e-con e-atomic-element e-flexbox-base e-default-div e-a9bcb9e-6dfe36b\" data-id=\"a9bcb9e\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"a9bcb9e\">\n    <div class=\"elementor-element elementor-element-6163127 e-con e-atomic-element e-flexbox-base e-default-div e-6163127-adee272\" data-id=\"6163127\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"6163127\">\n    \n<\/div>\n<div class=\"elementor-element elementor-element-c75441d e-con e-atomic-element e-flexbox-base e-default-div e-c75441d-452883e\" data-id=\"c75441d\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"c75441d\">\n    <div class=\"elementor-element elementor-element-aaa023f e-con e-atomic-element e-flexbox-base e-default-div e-aaa023f-95596ff\" data-id=\"aaa023f\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"aaa023f\">\n    \t\t<div class=\"elementor-element elementor-element-ce8a688 elementor-widget elementor-widget-heading\" data-id=\"ce8a688\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Articles connexes que vous pourriez \u00eatre int\u00e9ress\u00e9 par :<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-242887a elementor-widget elementor-widget-text-editor\" data-id=\"242887a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/answernet.com\/fr\/blog-outbound-call-center-benefits\/\">Comment votre entreprise b\u00e9n\u00e9ficie des services d\u2019un centre d\u2019appels externe<\/a><\/li><li><a href=\"https:\/\/answernet.com\/fr\/3-avantages-utiles-du-blog-sur-le-support-de-laide-a-la-clientele\/\">3 avantages pratiques du support d\u2019aide \u00e0 la client\u00e8le<\/a><\/li><li><a href=\"https:\/\/answernet.com\/fr\/how-to-improve-customer-satisfaction-blog\/\">Comment am\u00e9liorer la satisfaction client : 5 strat\u00e9gies \u00e9prouv\u00e9es<\/a><\/li><li><a href=\"https:\/\/answernet.com\/fr\/un-service-dassistance-bilingue-beneficie-du-blog\/\">Briser les barri\u00e8res linguistiques : comment un service d\u2019assistance bilingue b\u00e9n\u00e9ficie \u00e0 votre entreprise<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>A healthy mind seeks improvement, and your business should do the same. Improve your outbound rates today with AnswerNet expertise.<\/p>","protected":false},"author":3,"featured_media":12521,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[30,62,36,48],"class_list":["post-12513","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-insights","tag-answering-service","tag-blog","tag-call-center","tag-outbound-call-center"],"_links":{"self":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/12513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/comments?post=12513"}],"version-history":[{"count":19,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/12513\/revisions"}],"predecessor-version":[{"id":12537,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/12513\/revisions\/12537"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/media\/12521"}],"wp:attachment":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/media?parent=12513"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/categories?post=12513"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/tags?post=12513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}