{"id":11001,"date":"2023-03-17T16:24:00","date_gmt":"2023-03-17T20:24:00","guid":{"rendered":"https:\/\/answersystem.com\/?p=11001"},"modified":"2026-09-28T11:05:20","modified_gmt":"2026-09-28T15:05:20","slug":"blog-email-chat-etiquette","status":"publish","type":"post","link":"https:\/\/answernet.com\/fr\/blog-email-chat-etiquette\/","title":{"rendered":"Mastering Email and Chat Etiquette for a Productive Workday"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"11001\" class=\"elementor elementor-11001\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3762f4d2 e-con e-atomic-element e-flexbox-base e-default-div e-3762f4d2-057a296\" data-id=\"3762f4d2\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"3762f4d2\">\n    <div class=\"elementor-element elementor-element-66f7c860 e-con e-atomic-element e-flexbox-base e-default-div e-66f7c860-4dbc93d\" data-id=\"66f7c860\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"66f7c860\">\n    \t\t<div class=\"elementor-element elementor-element-2da6da3c elementor-widget elementor-widget-text-editor\" data-id=\"2da6da3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Corporate communications are a source of confusion and frustration for many. Workers at every level often feel they\u2019re drowning in unnecessary emails, meetings, and other forms of managerial bloat.<\/p><p>\u00a0<\/p><p>We live in a world of enormous variety, where diversity is celebrated. But if there are things in the modern world that are universally disliked; spam emails, and bad texters would definitely be among them.<\/p><p>\u00a0<\/p><p>There\u2019s a host of unspoken rules when it comes to the art of professional communication. The golden rule of \u2018keep it simple,\u2019 is apt. These general rules of communication can act as simple guideposts to make life easier for yourself and your respective team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40cec962 elementor-widget elementor-widget-heading\" data-id=\"40cec962\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">When and Where to Utilize Etiquette<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55d5bf18 elementor-widget elementor-widget-text-editor\" data-id=\"55d5bf18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>When executing proper email and chat etiquette, use these considerations to keep messaging professional, keep the volume down, and the value up:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21b7c2b0 elementor-widget elementor-widget-heading\" data-id=\"21b7c2b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Email Etiquette<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2430e8c5 elementor-widget elementor-widget-text-editor\" data-id=\"2430e8c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Do you get hundreds of emails a day? Some of these emails are important, some are funny, some are educational, and others are just coworkers checking in to see how you\u2019re doing.<\/p><p>Below are some helpful tips for keeping your emails professional and your team members\u2019 inboxes not-too-full:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8c77fd elementor-widget elementor-widget-heading\" data-id=\"f8c77fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Use \u201cReply All\u201d Sparingly<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f8f3596 elementor-widget elementor-widget-text-editor\" data-id=\"6f8f3596\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Only use \u201cReply All\u201d when everyone on the chain needs to see your response.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b25a9b elementor-widget elementor-widget-heading\" data-id=\"9b25a9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Only Copy Required Parties<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-587c5622 elementor-widget elementor-widget-text-editor\" data-id=\"587c5622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You don\u2019t want to flood people\u2019s inboxes with information that doesn\u2019t pertain to them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-101b03e4 elementor-widget elementor-widget-heading\" data-id=\"101b03e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Remove Unnecessary People from Chains<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26c7f837 elementor-widget elementor-widget-text-editor\" data-id=\"26c7f837\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Don\u2019t be afraid to omit someone from an email chain if you know their participation is no longer required.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cddce0 elementor-widget elementor-widget-heading\" data-id=\"7cddce0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Avoid Sending Thank-You Notes to All<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad20f3a elementor-widget elementor-widget-text-editor\" data-id=\"ad20f3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Should you send a thank-you note to the person that sent the email? Yes! But there is no reason to send it to everyone who was copied.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30196f5 elementor-widget elementor-widget-heading\" data-id=\"30196f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Use Your Phone When It Makes Sense<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-647b5f9 elementor-widget elementor-widget-text-editor\" data-id=\"647b5f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>When you need to get information to someone quickly and efficiently, a phone call is still the best way. Plus, it brings a personal touch to your day.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c76032 elementor-widget elementor-widget-button\" data-id=\"2c76032\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/answernet.com\/fr\/make-digital-interactions-personal-blog\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">5 fa\u00e7ons de rendre les interactions num\u00e9riques plus personnelles<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc87598 elementor-widget elementor-widget-text-editor\" data-id=\"dc87598\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Why is it so important to be mindful of the messages you\u2019re sending? Here are some statistics about <a href=\"https:\/\/front.com\/blog\/how-much-time-are-you-spending-on-email\" target=\"_blank\" rel=\"noopener\"><strong>Gestion des courriels<\/strong><\/a> and the average American\u2019s workday:<\/p><p>\u00a0<\/p><ul><li>The typical office employee can send and receive up to 620 emails during a 40-hour work week.<\/li><li>An average staff member spends approximately 28% of their workday reading, sending, and responding to emails.<\/li><li>\u00a0<a href=\"https:\/\/www.nexalearning.com\/blog\/bid\/24544\/six-startling-statistics-about-email-use#:~:text=Statistics%20show%20that%20the%20average,received%20each%20day%20keeps%20rising.&amp;text=49%25%20of%20US%20employees%20check,email%20outside%20of%20working%20hours.\" target=\"_blank\" rel=\"noopener\"><strong>49% of employees<\/strong><\/a> check their work email every few hours when off the clock.\u00a0<\/li><\/ul><p>\u00a0<\/p><p>How should we manage the influx of these messages? One thing\u2019s for sure \u2013 you need to find what works for you.<\/p><p>Everyone has their system and there is no right or wrong way. Some people can\u2019t sign off for the day until their inbox is empty. Other people have tens of thousands of emails in their inbox, and that\u2019s OK. Find a system that works for you and stick to it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47fd50a elementor-widget elementor-widget-heading\" data-id=\"47fd50a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Chat Etiquette<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0f9783 elementor-widget elementor-widget-text-editor\" data-id=\"c0f9783\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>There are so many chat platforms out there today. Whether your company uses <b><a href=\"https:\/\/mattermost.com\/\" target=\"_blank\" rel=\"noopener\">Mattermost<\/a><\/b>, <b><a href=\"https:\/\/slack.com\/\" target=\"_blank\" rel=\"noopener\">Slack<\/a><\/b>, <b><a href=\"https:\/\/www.flock.com\/\" target=\"_blank\" rel=\"noopener\">Flock<\/a><\/b>, <b><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-teams\/group-chat-software\" target=\"_blank\" rel=\"noopener\">Microsoft Teams<\/a><\/b>, or any of the other apps available, the rules of communication apply broadly.<\/p><p>\u00a0<\/p><p>Here are some considerations for chatting with your coworkers:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d39e70 elementor-widget elementor-widget-heading\" data-id=\"7d39e70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Don\u2019t Make People Guess<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0fde5e elementor-widget elementor-widget-text-editor\" data-id=\"d0fde5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>When starting a message, don\u2019t type Hey, Hi, or the person\u2019s name, and then pause before getting to the point. Share the information in the initial message. No one wants to play a guessing game.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a9f244 elementor-widget elementor-widget-heading\" data-id=\"8a9f244\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Ghosting is a Real Thing<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffcc926 elementor-widget elementor-widget-text-editor\" data-id=\"ffcc926\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>People can see when you\u2019re typing and how long you\u2019re typing. And don\u2019t forget to hit send when done.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b7ad7e elementor-widget elementor-widget-heading\" data-id=\"5b7ad7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Spamming is Unprofessional<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2199f95 elementor-widget elementor-widget-text-editor\" data-id=\"2199f95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Don\u2019t overdo it by firing off message after message. Give the person you\u2019re chatting with time to respond to each question.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6fb882 elementor-widget elementor-widget-heading\" data-id=\"f6fb882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Consider Your Audience<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12bd3d7 elementor-widget elementor-widget-text-editor\" data-id=\"12bd3d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You\u2019re speaking with your coworkers, not texting with a friend. Use complete sentences and try to portray clear and concise thoughts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e253c6 elementor-widget elementor-widget-heading\" data-id=\"9e253c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Manage Your Expectations<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03e00b6 elementor-widget elementor-widget-text-editor\" data-id=\"03e00b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Not everyone is on the same level. Some people are slow to respond on chat, and everyone\u2019s workloads are different. Be patient, and they will get back to you when they can.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-811fa9b elementor-widget elementor-widget-button\" data-id=\"811fa9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/answernet.com\/fr\/blog-generations-styles-communication\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">De la g\u00e9n\u00e9ration Boomer \u00e0 la g\u00e9n\u00e9ration Z : Comprendre les styles de communication selon les g\u00e9n\u00e9rations<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ab0b91 elementor-widget elementor-widget-heading\" data-id=\"8ab0b91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do You Need a Better Way to Communicate with Employees and Customers?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e5e489 elementor-widget elementor-widget-text-editor\" data-id=\"2e5e489\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No matter your communication method, take your time and have patience and grace. When it\u2019s necessary to use proper email and chat etiquette, write with empathy and understanding. You\u2019re writing chats and emails to share your thoughts, after all.<\/p><p>\u00a0<\/p><p>The best process is to be straightforward and to the point. No matter what you\u2019re writing, if you think someone may take it the wrong way, they most likely will. So, take a few minutes, and rework or walk away to clear your head and come back to it later.<\/p><p>\u00a0<\/p><p>With the amount of email and chat messages we receive daily from coworkers, it\u2019s difficult to imagine what it would be like if we added external customer and client messaging into the mix. That\u2019s where a call center like\u00a0<strong><a href=\"https:\/\/answernet.com\/fr\/\">AnswerNet<\/a><\/strong>\u00a0comes in. AnswerNet runs on an omnichannel platform allowing agents to answer your calls, chat messages, and emails.<\/p><p>\u00a0<\/p><p>Let someone handle a portion of your customer service, allowing you and your team to focus on more important things.\u00a0<strong><a href=\"https:\/\/answernet.com\/fr\/solutions\/bpo\/omni-channel\/\">Click here for more information on AnswerNet\u2019s omnichannel services<\/a>.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44b9517 elementor-widget elementor-widget-button\" data-id=\"44b9517\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/answernet.com\/fr\/contactez-nous\/demandes-de-renseignements-sur-les-ventes\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez-nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a56624d e-con e-atomic-element e-flexbox-base e-default-div e-a56624d-57a6ff0\" data-id=\"a56624d\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"a56624d\">\n    <div class=\"elementor-element elementor-element-240c212 e-con e-atomic-element e-flexbox-base e-default-div e-240c212-316f19e\" data-id=\"240c212\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"240c212\">\n    \n<\/div>\n<div class=\"elementor-element elementor-element-1abb625 e-con e-atomic-element e-flexbox-base e-default-div e-1abb625-9a5a1a8\" data-id=\"1abb625\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"1abb625\">\n    <div class=\"elementor-element elementor-element-4806cdf e-con e-atomic-element e-flexbox-base e-default-div e-4806cdf-c7f0bbc\" data-id=\"4806cdf\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"4806cdf\">\n    \t\t<div class=\"elementor-element elementor-element-809aa5d elementor-widget elementor-widget-heading\" data-id=\"809aa5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Articles connexes que vous aimerez peut-\u00eatre :<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b38562 elementor-widget elementor-widget-text-editor\" data-id=\"3b38562\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/answernet.com\/fr\/blog-business-tips-master-4-stages-sales-cycle\/\">Mastering le cycle de vente : 4 \u00e9tapes pour stimuler la croissance et la fid\u00e9lisation des clients<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Responding to emails and chat messages is part of our daily routine. The question is: are you using proper email and chat etiquette?<\/p>","protected":false},"author":3,"featured_media":11003,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[62,97,102,31,108,81],"class_list":["post-11001","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-operational-solutions","tag-blog","tag-business","tag-chat","tag-customer-service","tag-helpdesk","tag-remote-work"],"_links":{"self":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/11001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/comments?post=11001"}],"version-history":[{"count":11,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/11001\/revisions"}],"predecessor-version":[{"id":11014,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/11001\/revisions\/11014"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/media\/11003"}],"wp:attachment":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/media?parent=11001"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/categories?post=11001"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/tags?post=11001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}