{"id":10713,"date":"2023-01-16T14:32:00","date_gmt":"2023-01-16T19:32:00","guid":{"rendered":"https:\/\/answersystem.com\/?p=10713"},"modified":"2026-09-24T17:30:51","modified_gmt":"2026-09-24T21:30:51","slug":"bpo-avoid-mishaps-outsourcing-blog","status":"publish","type":"post","link":"https:\/\/answernet.com\/fr\/bpo-avoid-mishaps-outsourcing-blog\/","title":{"rendered":"BPO : Comment \u00e9viter les probl\u00e8mes li\u00e9s \u00e0 l\u2019externalisation"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"10713\" class=\"elementor elementor-10713\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-360335a2 e-con e-atomic-element e-flexbox-base e-default-div e-360335a2-dd85d6d\" data-id=\"360335a2\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"360335a2\">\n    <div class=\"elementor-element elementor-element-247b459d e-con e-atomic-element e-flexbox-base e-default-div e-247b459d-912e049\" data-id=\"247b459d\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"247b459d\">\n    \t\t<div class=\"elementor-element elementor-element-5a28eff0 elementor-widget elementor-widget-text-editor\" data-id=\"5a28eff0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>How are you expected to grow your business and deliver its products or services while managing daily operations? Your days are filled with finding new clients, meeting deadlines, managing employees, generating revenue, and more. You think the time to pursue outsourcing could be in the future, but you fear losing control your company. Good news for you \u2013 it doesn\u2019t have to be this way!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bdf04d0 elementor-widget elementor-widget-heading\" data-id=\"2bdf04d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is BPO?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-584451fb elementor-widget elementor-widget-text-editor\" data-id=\"584451fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Business process outsourcing (BPO) uses third-party specialists to carry out part of a business process or operation, or even the entire operation. <strong><a href=\"https:\/\/www.utahfarmbureau.org\/Article\/Farming-is-Still-a-Family-Business-in-the-United-States\" target=\"_blank\" rel=\"noreferrer noopener\">Outsourcing<\/a><\/strong> continues to grow as it allows companies to facilitate BPO to B2B and B2C companies around the world. BPO can:<\/p>\n<p>\u00a0<\/p>\n<ul>\n<li>Lower a company\u2019s costs<\/li>\n<li>Increase efficiency<\/li>\n<li>Provide flexibility Help<\/li>\n<li>grow your company<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b92dde elementor-widget elementor-widget-text-editor\" data-id=\"3b92dde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The right outsourced team can be an asset that gives your company the competitive edge needed to stand out as a leader or enable you to save cash at a critical time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" class=\"e-image-base e-default-img\" data-interaction-id=\"1a5f86a\" data-e-type=\"widget\" data-id=\"1a5f86a\" id=\"10719\" src=\"https:\/\/answernet.com\/wp-content\/uploads\/2026\/09\/Bpo-Avoid-Mishaps.webp\" width=\"1024\" height=\"512\" srcset=\"https:\/\/answernet.com\/wp-content\/uploads\/2026\/09\/Bpo-Avoid-Mishaps.webp 1024w, https:\/\/answernet.com\/wp-content\/uploads\/2026\/09\/Bpo-Avoid-Mishaps-300x150.webp 300w, https:\/\/answernet.com\/wp-content\/uploads\/2026\/09\/Bpo-Avoid-Mishaps-768x384.webp 768w\" alt=\"Bpo Avoid Mishaps\"\/>\t\t\t\t<div class=\"elementor-element elementor-element-4b79b82a elementor-widget elementor-widget-heading\" data-id=\"4b79b82a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Avoiding Mishaps<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78c43c49 elementor-widget elementor-widget-text-editor\" data-id=\"78c43c49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you\u2019re new to BPO, you should be aware of the potential for costly mistakes in the outsourcing process. This could include:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8042d6 elementor-widget elementor-widget-heading\" data-id=\"a8042d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Data Safety and Security Protocols<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30cb3598 elementor-widget elementor-widget-text-editor\" data-id=\"30cb3598\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Focusing on low costs and cheap labor, businesses forget to ask about data security or safety protocols. You must know your vendor\u2019s data security protocols before hiring them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33c8077 elementor-widget elementor-widget-heading\" data-id=\"33c8077\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Prioritizing Cheaper Labor Over Quality<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-109b7fc2 elementor-widget elementor-widget-text-editor\" data-id=\"109b7fc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>People outsource their business processes to save money or reduce costs. Keep in mind the lowest price will not always benefit your company. Hiring the right BPO helps companies grow. Your BPO vendor needs specialized talent, flexibility to meet your goals, ability to scale rapidly, and more.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6047cb94 elementor-widget elementor-widget-heading\" data-id=\"6047cb94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Not Having a Detailed Service Agreement<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72f6393d elementor-widget elementor-widget-text-editor\" data-id=\"72f6393d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Every business transaction requires a solid contract. First-time outsourcers (especially small businesses) can be unaware of this and proceed to work with companies without signing a contract.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd02b86 elementor-widget elementor-widget-heading\" data-id=\"cd02b86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What Can You Do?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97bf96b elementor-widget elementor-widget-text-editor\" data-id=\"97bf96b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you\u2019re in the process of hiring a vendor, now is the time to create an outline of the services you need. If you\u2019ve already onboarded a vendor without a written agreement, negotiate an outsourcing contract quickly. The service agreement should include:<\/p>\n<p>\u00a0<\/p>\n<ul>\n<li>Services (task functions \u2013 in detail)<\/li>\n<li>Project deadlines<\/li>\n<li>Technical resources required by the vendor<\/li>\n<li>Expectations for two-way communications<\/li>\n<li>Details about contract duration, payment, product ownership, etc.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27f5c47 elementor-widget elementor-widget-heading\" data-id=\"27f5c47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">AnswerNet is Your Premier BPO Company<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39bdf55 elementor-widget elementor-widget-text-editor\" data-id=\"39bdf55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>AnswerNet excels in call center outsourcing. We can aid your processes or fully become your new call center. \u00a0We cover the U.S. and Canada with fast and easy setup. Our BPO services can upgrade your customer care capabilities and bring your business to the next level. We provide BPO services for both businesses and governments. AnswerNet\u2019s BPO helps companies grow while providing services in multiple languages across different time zones. <strong><a href=\"https:\/\/answernet.com\/fr\/solutions\/bpo\/\">Contact us now<\/a><\/strong> Pour plus d'informations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>BPO is one of the fastest ways companies grow their organizations and save money. Learn how to make it a success!<\/p>","protected":false},"author":3,"featured_media":2561,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[38,36,47,31,41,34],"class_list":["post-10713","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-operational-solutions","tag-bpo","tag-call-center","tag-call-center-management","tag-customer-service","tag-outsourcing","tag-telephone-answering-service"],"_links":{"self":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/10713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/comments?post=10713"}],"version-history":[{"count":11,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/10713\/revisions"}],"predecessor-version":[{"id":10725,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/posts\/10713\/revisions\/10725"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/media\/2561"}],"wp:attachment":[{"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/media?parent=10713"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/categories?post=10713"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/answernet.com\/fr\/wp-json\/wp\/v2\/tags?post=10713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}