{"id":9683,"date":"2026-09-15T15:07:51","date_gmt":"2026-09-15T19:07:51","guid":{"rendered":"https:\/\/answersystem.com\/?page_id=9683"},"modified":"2026-09-15T16:52:57","modified_gmt":"2026-09-15T20:52:57","slug":"questionnaire-de-conformite","status":"publish","type":"page","link":"https:\/\/answernet.com\/fr\/solutions\/call-center-compliance\/compliance-questionnaire\/","title":{"rendered":"Questionnaire d'audit"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9683\" class=\"elementor elementor-9683\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-415b6b4 e-con e-atomic-element e-flexbox-base e-default-div e-415b6b4-723b0b4 \" data-id=\"415b6b4\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"415b6b4\" data-e-type=\"e-flexbox\" data-id=\"415b6b4\">\n    <div class=\"elementor-element elementor-element-783bb45 e-con e-atomic-element e-flexbox-base e-default-div e-783bb45-f507cd3 \" data-id=\"783bb45\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"783bb45\" data-e-type=\"e-flexbox\" data-id=\"783bb45\">\n    <div class=\"elementor-element elementor-element-a3ceeaf e-con e-atomic-element e-flexbox-base e-default-div e-a3ceeaf-f80cdb0 \" data-id=\"a3ceeaf\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"a3ceeaf\" data-e-type=\"e-flexbox\" data-id=\"a3ceeaf\">\n    \t\t<div class=\"elementor-element elementor-element-b88783d elementor-hidden-mobile_extra elementor-hidden-mobile elementor-widget elementor-widget-breadcrumbs\" data-id=\"b88783d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95fac27 elementor-hidden-mobile_extra elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"95fac27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2792b6 elementor-widget__width-auto elementor-widget-widescreen__width-initial elementor-widget elementor-widget-heading\" data-id=\"d2792b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Compliance Audit Questionnaire<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6d1bfd elementor-widget__width-initial elementor-widget elementor-widget-jet-headline\" data-id=\"f6d1bfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"jet-headline jet-headline--direction-horizontal\"><span class=\"jet-headline__part jet-headline__first\"><span class=\"jet-headline__label\">Complete this questionnaire to evaluate your business\u2019s compliance<\/span><\/span><span class=\"jet-headline__part jet-headline__second\"><span class=\"jet-headline__label\">with TCPA, TSR, and state-specific laws.<\/span><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80dd13a elementor-widget elementor-widget-text-editor\" data-id=\"80dd13a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Complete 4 simple questions in under a minute to receive your compliance score instantly by email<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-4a3a0c3 e-con e-atomic-element e-flexbox-base e-default-div e-4a3a0c3-4115edc \" data-id=\"4a3a0c3\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"4a3a0c3\" data-e-type=\"e-flexbox\" data-id=\"4a3a0c3\">\n    \t\t<div class=\"elementor-element elementor-element-ae031d4 elementor-widget elementor-widget-html\" data-id=\"ae031d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div data-tf-live=\"01K318R539TRNZA3C6JJ2TP1Q6\"><\/div><script src=\"\/\/embed.typeform.com\/next\/embed.js\"><\/script>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-611dfb1 e-con e-atomic-element e-flexbox-base e-default-div e-611dfb1-7e7d561 \" data-id=\"611dfb1\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"611dfb1\" data-e-type=\"e-flexbox\" data-id=\"611dfb1\">\n    <div class=\"elementor-element elementor-element-5abd82d e-con e-atomic-element e-flexbox-base e-default-div e-5abd82d-1059077 \" data-id=\"5abd82d\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"5abd82d\" data-e-type=\"e-flexbox\" data-id=\"5abd82d\">\n    <div class=\"elementor-element elementor-element-cbe9017 e-con e-atomic-element e-flexbox-base e-default-div e-cbe9017-e66614e \" data-id=\"cbe9017\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"cbe9017\" data-e-type=\"e-flexbox\" data-id=\"cbe9017\">\n    \t\t<div class=\"elementor-element elementor-element-fdd2083 elementor-widget elementor-widget-video\" data-id=\"fdd2083\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=DSqWYZC1miQ&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-0232e61 e-con e-atomic-element e-flexbox-base e-default-div e-0232e61-071b04b \" data-id=\"0232e61\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"0232e61\" data-e-type=\"e-flexbox\" data-id=\"0232e61\">\n    <div class=\"elementor-element elementor-element-72534f3 e-con e-atomic-element e-flexbox-base e-default-div e-72534f3-4722f38 \" data-id=\"72534f3\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"72534f3\" data-e-type=\"e-flexbox\" data-id=\"72534f3\">\n    \t\t<div class=\"elementor-element elementor-element-5e1922b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"5e1922b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Curious?<br \/>\nHere are some Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3950da3 elementor-widget elementor-widget-n-accordion\" data-id=\"3950da3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6010\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-6010\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why is it so important to comply with Federal Communications Commission (FCC), Federal Trade Commission (FTC) and Telephone Consumer Protection Act (TCPA) regulations? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6010\" class=\"elementor-element elementor-element-3cfc840 e-con-full e-flex e-con e-child\" data-id=\"3cfc840\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-efb4dec elementor-widget elementor-widget-text-editor\" data-id=\"efb4dec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Compliance isn\u2019t just about avoiding costly fines and lawsuits; it\u2019s about earning and keeping your customers\u2019 trust. These regulations protect consumers from unwanted or intrusive contact, ensuring your outreach is respectful and transparent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6011\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6011\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is TCPA and how could it affect my business? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6011\" class=\"elementor-element elementor-element-aedb253 e-con-full e-flex e-con e-child\" data-id=\"aedb253\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f761b7 elementor-widget elementor-widget-text-editor\" data-id=\"5f761b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The TCPA governs how businesses can legally contact consumers by phone, text or fax. Violations can cost $500 to $1,500 per call or message. We help you understand and follow the rules so you can focus on connecting with customers responsibly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6012\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6012\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How does your service help my company stay compliant? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6012\" class=\"elementor-element elementor-element-16fdcfc e-con-full e-flex e-con e-child\" data-id=\"16fdcfc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ae3edb elementor-widget elementor-widget-text-editor\" data-id=\"4ae3edb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We conduct thorough audits to spot gaps, create clear remediation plans and provide continuous monitoring to keep you protected. We also train your team and review your third-party vendors, because one weak link can put your entire business at risk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6013\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6013\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What if I use call centers or third-party vendors? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6013\" class=\"elementor-element elementor-element-166cabc e-con-full e-flex e-con e-child\" data-id=\"166cabc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-228dd6c elementor-widget elementor-widget-text-editor\" data-id=\"228dd6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Many companies forget they\u2019re legally responsible for the actions of their partners. We ensure your contracts include clear compliance clauses and that your partners follow the same strict standards so you can outsource safely.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6014\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6014\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How often should I update my Do Not Call (DNC) list? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6014\" class=\"elementor-element elementor-element-6a96f27 e-con-full e-flex e-con e-child\" data-id=\"6a96f27\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a58b695 elementor-widget elementor-widget-text-editor\" data-id=\"a58b695\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The safest practice is to update your DNC list at least weekly. This simple habit can protect you from contacting people who have opted out and from paying hefty fines.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6015\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6015\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What if my company has already received a complaint or fine? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6015\" class=\"elementor-element elementor-element-008b153 e-con-full e-flex e-con e-child\" data-id=\"008b153\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b09ae7c elementor-widget elementor-widget-text-editor\" data-id=\"b09ae7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You\u2019re not alone and you\u2019re not stuck. We can help you assess the situation, reduce future risks, fix gaps in your process and get you back on track for future audits or investigations. Acting quickly is key.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6016\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6016\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do these rules apply if I only make B2B calls? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6016\" class=\"elementor-element elementor-element-3737917 e-con-full e-flex e-con e-child\" data-id=\"3737917\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3379d3f elementor-widget elementor-widget-text-editor\" data-id=\"3379d3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, while some rules specifically protect consumers, it\u2019s good practice to follow clear consent and compliance standards in B2B outreach too. Doing so protects your reputation and your relationships.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6017\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6017\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How long does it take to implement a compliance program? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6017\" class=\"elementor-element elementor-element-c63bd11 e-con-full e-flex e-con e-child\" data-id=\"c63bd11\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dda636f elementor-widget elementor-widget-text-editor\" data-id=\"dda636f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>It depends on your company\u2019s size and your current level of compliance. A basic audit can take just a few weeks. We\u2019ll work with you at your pace to build a remediation plan and training schedule that fits your needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Why is it so important to comply with Federal Communications Commission (FCC), Federal Trade Commission (FTC) and Telephone Consumer Protection Act (TCPA) regulations?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Compliance isn\\u2019t just about avoiding costly fines and lawsuits; it\\u2019s about earning and keeping your customers\\u2019 trust. These regulations protect consumers from unwanted or intrusive contact, ensuring your outreach is respectful and transparent.\"}},{\"@type\":\"Question\",\"name\":\"What is TCPA and how could it affect my business?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The TCPA governs how businesses can legally contact consumers by phone, text or fax. Violations can cost $500 to $1,500 per call or message. We help you understand and follow the rules so you can focus on connecting with customers responsibly.\"}},{\"@type\":\"Question\",\"name\":\"How does your service help my company stay compliant?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We conduct thorough audits to spot gaps, create clear remediation plans and provide continuous monitoring to keep you protected. We also train your team and review your third-party vendors, because one weak link can put your entire business at risk.\"}},{\"@type\":\"Question\",\"name\":\"What if I use call centers or third-party vendors?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Many companies forget they\\u2019re legally responsible for the actions of their partners. We ensure your contracts include clear compliance clauses and that your partners follow the same strict standards so you can outsource safely.\"}},{\"@type\":\"Question\",\"name\":\"How often should I update my Do Not Call (DNC) list?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The safest practice is to update your DNC list at least weekly. This simple habit can protect you from contacting people who have opted out and from paying hefty fines.\"}},{\"@type\":\"Question\",\"name\":\"What if my company has already received a complaint or fine?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You\\u2019re not alone and you\\u2019re not stuck. We can help you assess the situation, reduce future risks, fix gaps in your process and get you back on track for future audits or investigations. Acting quickly is key.\"}},{\"@type\":\"Question\",\"name\":\"Do these rules apply if I only make B2B calls?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, while some rules specifically protect consumers, it\\u2019s good practice to follow clear consent and compliance standards in B2B outreach too. Doing so protects your reputation and your relationships.\"}},{\"@type\":\"Question\",\"name\":\"How long does it take to implement a compliance program?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It depends on your company\\u2019s size and your current level of compliance. A basic audit can take just a few weeks. We\\u2019ll work with you at your pace to build a remediation plan and training schedule that fits your needs.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5e9db0 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b5e9db0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Confused about the ever-changing laws surrounding outbound dialing under the TCPA, TSR and state-specific laws?<\/strong><br \/>Our team of experts can help you navigate through the complexities and reduce your risk<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78ce788 elementor-widget elementor-widget-button\" data-id=\"78ce788\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/calendar.google.com\/calendar\/u\/0\/appointments\/schedules\/AcZssZ3ixdhwB1PVYGesgLA056xwPfzpJz8kiv4qaQ_l7wwPFFkASoJegryRtGATV7YjfhL89b8FJyGG\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Speak to a Compliance Expert<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c87316e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c87316e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/answernet.com\/solutions\/call-center-compliance\/\">Learn more about our compliance services<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-e48631e e-con e-atomic-element e-flexbox-base e-default-div e-e48631e-19ff738 \" data-id=\"e48631e\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"e48631e\" data-e-type=\"e-flexbox\" data-id=\"e48631e\">\n    <div class=\"elementor-element elementor-element-8dfb19b e-con e-atomic-element e-flexbox-base e-default-div e-8dfb19b-457c8eb \" data-id=\"8dfb19b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"8dfb19b\" data-e-type=\"e-flexbox\" data-id=\"8dfb19b\">\n    \t\t<div class=\"elementor-element elementor-element-17e3cfa elementor-widget elementor-widget-jet-headline\" data-id=\"17e3cfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"jet-headline jet-headline--direction-horizontal\"><span class=\"jet-headline__part jet-headline__first\"><span class=\"jet-headline__label\">What Customers Say<\/span><\/span><span class=\"jet-headline__space\">&nbsp;<\/span><span class=\"jet-headline__part jet-headline__second\"><span class=\"jet-headline__label\">About Us<\/span><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c207447 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c207447\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We handle the details so that you can focus on building your business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-548b377 elementor-widget elementor-widget-template\" data-id=\"548b377\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"638\" class=\"elementor elementor-638\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-02523c0 e-con e-atomic-element e-flexbox-base e-default-div e-0688b50 \" data-id=\"02523c0\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"02523c0\" data-e-type=\"e-flexbox\" data-id=\"02523c0\">\n    \t\t<div class=\"elementor-element elementor-element-a0d756a elementor-widget elementor-widget-html\" data-id=\"a0d756a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- TrustBox widget - Slider -->\r\n\r\n<div class=\"trustpilot-widget\" data-locale=\"en-US\" data-template-id=\"54ad5defc6454f065c28af8b\" data-businessunit-id=\"5c86c338bc1c3c00015374b8\" data-style-height=\"240px\" data-style-width=\"100%\" data-token=\"146f1032-18d7-47ea-a286-e21262fb9cdf\" data-stars=\"3,4,5\" data-review-languages=\"en\" data-font-family=\"Poppins\" data-text-color=\"#535353\">\r\n  <a href=\"https:\/\/www.trustpilot.com\/review\/answernet.com\" target=\"_blank\" rel=\"noopener\">Trustpilot<\/a>\r\n<\/div>\r\n<!-- End TrustBox widget -->\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50d77ca elementor-align-center elementor-widget elementor-widget-button\" data-id=\"50d77ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.trustpilot.com\/review\/answernet.com?sort=recency\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See More Reviews on Trustpilot<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Compliance Audit Questionnaire Complete this questionnaire to evaluate your business\u2019s compliancewith TCPA, TSR, and state-specific laws. Complete 4 simple questions in under a minute to receive your compliance score instantly by email https:\/\/www.youtube.com\/watch?v=DSqWYZC1miQ Curious? 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