{"id":94505,"date":"2025-06-24T12:04:05","date_gmt":"2025-06-24T16:04:05","guid":{"rendered":"https:\/\/answernet.com\/?p=94505"},"modified":"2025-07-01T15:13:30","modified_gmt":"2025-07-01T19:13:30","slug":"to-build-your-best-team-lead-with-strong-work-values","status":"publish","type":"post","link":"https:\/\/answernet.com\/es\/to-build-your-best-team-lead-with-strong-work-values\/","title":{"rendered":"Para crear su mejor equipo, lidere con s\u00f3lidos valores laborales"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"94505\" class=\"elementor elementor-94505\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a07672 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4a07672\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c9689c\" data-id=\"5c9689c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b292fa elementor-widget elementor-widget-spacer\" data-id=\"5b292fa\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a40df9a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a40df9a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Los mejores empleados de hoy en d\u00eda trabajan para empresas que exhiben s\u00f3lidos valores laborales, pero las empresas que realmente lideran con principios son dif\u00edciles de encontrar. En un 2023 <a href=\"https:\/\/www.harvardbusiness.org\/wp-content\/uploads\/2023\/05\/Report_LeadershipCapabilities_Mar2023.pdf\">Harvard Business Publishing Corporate Learning<\/a> 77% de los altos directivos consideraron importante la empat\u00eda, pero la mayor\u00eda de los encuestados afirmaron que sus l\u00edderes no mostraban empat\u00eda de forma sistem\u00e1tica. Del mismo modo, m\u00e1s de 80% de los encuestados calificaron la integridad de muy importante, pero menos de dos tercios afirmaron verla en sus l\u00edderes.<\/p><p>Nosotros en <a href=\"https:\/\/answernet.com\/es\/\">AnswerNet<\/a> creen en la <a href=\"https:\/\/answernet.com\/es\/about\/testimonios\/\">el poder transformador de la interacci\u00f3n humana<\/a> y dedicarnos a ayudar <a href=\"https:\/\/answernet.com\/es\/industries\/pequena-empresa\/\">empresas como la suya<\/a> liderar con valores laborales cruciales. Hoy vamos a examinar los extraordinarios valores laborales que impulsan a las empresas m\u00e1s all\u00e1 de sus l\u00edmites y hablaremos de algunos pasos sencillos que puede dar para crear su mejor equipo.<\/p><p>\u00a0<\/p><h2>Los beneficios de la satisfacci\u00f3n de los empleados<\/h2><p>Un art\u00edculo publicado en 2023 en la <a href=\"https:\/\/www.academia.edu\/117776072\/Impact_of_Work_Environment_on_Employee_Performance_and_Job_Satisfaction_A_Review\">Revista internacional de investigaci\u00f3n sobre gesti\u00f3n, sociolog\u00eda y humanidades<\/a> recopil\u00f3 investigaciones de m\u00faltiples organizaciones y hall\u00f3 una clara correlaci\u00f3n positiva entre el entorno de trabajo y el rendimiento laboral de los empleados. Presentan un modelo similar al siguiente como representaci\u00f3n visual de la forma en que se entrelazan el entorno de trabajo, la productividad de los empleados y la satisfacci\u00f3n laboral.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea779cc elementor-widget elementor-widget-image\" data-id=\"ea779cc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"624\" src=\"https:\/\/answernet.com\/wp-content\/uploads\/2025\/07\/The-Benefits-of-Employee-Satisfaction.jpg\" class=\"attachment-large size-large wp-image-94518\" alt=\"Los beneficios de la satisfacci\u00f3n de los empleados\" srcset=\"https:\/\/answernet.com\/wp-content\/uploads\/2025\/07\/The-Benefits-of-Employee-Satisfaction.jpg 624w, https:\/\/answernet.com\/wp-content\/uploads\/2025\/07\/The-Benefits-of-Employee-Satisfaction-300x300.jpg 300w, https:\/\/answernet.com\/wp-content\/uploads\/2025\/07\/The-Benefits-of-Employee-Satisfaction-150x150.jpg 150w, https:\/\/answernet.com\/wp-content\/uploads\/2025\/07\/The-Benefits-of-Employee-Satisfaction-12x12.jpg 12w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-617eadf elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"617eadf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Intuitivamente, entendemos que la cultura de trabajo comienza con la alta direcci\u00f3n y las encuestas nos respaldan. Seg\u00fan Gartner, 2025 es el tercer a\u00f1o consecutivo en el que el desarrollo de l\u00edderes y directivos es la prioridad n\u00famero uno para los responsables de RRHH encuestados. La pregunta es, \u00bfc\u00f3mo desarrollamos a nuestros directivos para que lideren con s\u00f3lidos valores laborales?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aa592d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6aa592d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/answernet.com\/es\/how-to-discover-cx-meaning-iq-eq-cq\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">C\u00f3mo descubrir el significado de CX: IQ, EQ y CQ<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e70098 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9e70098\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Construir s\u00f3lidos valores laborales con apoyo<\/h2><p>El proceso de creaci\u00f3n de su mejor equipo comienza con <a href=\"https:\/\/answernet.com\/es\/soluciones\/entrada\/customer-service-and-support-3\/\">soporte<\/a>. Los l\u00edderes tienen el papel \u00fanico de apoyarse tanto a s\u00ed mismos como a su gente, as\u00ed que examinemos ambas formas de construir.<\/p><h3>C\u00f3mo se apoyan los l\u00edderes<\/h3><p>El profesor Adam Galinsky de <a href=\"https:\/\/business.columbia.edu\/insights\/leadership\/adam-galinsky-BRITE-inspiring-leader\">Escuela de Negocios de Columbia<\/a> se\u00f1ala tres papeles que puede desempe\u00f1ar un directivo para inculcarse valores s\u00f3lidos: visionario, ejemplar y mentor. Para ser un visionario, los l\u00edderes dan prioridad al optimismo, la vitalidad y la sencillez; para ser un ejemplar, los l\u00edderes se comportan con integridad, valent\u00eda y pasi\u00f3n; y para ser un mentor, los l\u00edderes tratan a su gente como <em>personas, <\/em>no objetos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dd3386 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"1dd3386\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/answernet.com\/es\/the-top-5-skills-call-center-managers-need-to-thrive-in-2025\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Las 5 habilidades m\u00e1s importantes que necesitan los directores de centros de llamadas para prosperar en 2025<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e73357 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2e73357\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>C\u00f3mo apoyan los l\u00edderes a su gente<\/h3><p><a href=\"https:\/\/professional.dce.harvard.edu\/blog\/why-workplace-culture-matters\/#How-to-Recognize-a-Positive-Workplace-Culture\">Desarrollo profesional y ejecutivo en Harvard<\/a> se\u00f1ala tres formas en que un directivo puede utilizar sus valores laborales para apoyar a su gente: dominio, autonom\u00eda y prop\u00f3sito. Para fomentar la maestr\u00eda, un directivo puede proporcionar informaci\u00f3n, asesoramiento y oportunidades de desarrollo profesional; para fomentar la autonom\u00eda, los directivos pueden animar a los empleados a buscar soluciones por s\u00ed mismos, sin microgesti\u00f3n; y para fomentar el prop\u00f3sito, los directivos pueden decir a los empleados <em>por qu\u00e9 <\/em>que se les asignan a sus tareas y mostrarles c\u00f3mo se relacionan con el panorama general del lugar de trabajo.<\/p><p>\u00a0<\/p><h2>Construya su mejor equipo con AnswerNet<\/h2><p>A fiable <a href=\"https:\/\/answernet.com\/es\/soluciones\/entrada\/servicio-de-atencion-telefonica\/\">socio del centro de contacto<\/a> puede revitalizar sus valores, suscitar respuestas emocionales de los empleados y presentar <a href=\"https:\/\/answernet.com\/es\/soluciones\/salida\/market-research-and-data-collection\/\">investigaci\u00f3n basada en datos<\/a> con un toque humano. Si busca una empresa <a href=\"https:\/\/answernet.com\/es\/soluciones\/bpo\/\">socio del centro de contacto<\/a>est\u00e1s en el lugar adecuado.<\/p><p>AnswerNet trabaja con m\u00e1s de 10.000 clientes y m\u00e1s de 1.200 agentes activos porque nuestros servicios de contact center son <a href=\"https:\/\/answernet.com\/es\/resources\/casos-practicos\/\">aprobado por el empleado<\/a>. Para aprender a liderar con coraz\u00f3n, ac\u00e9rcate a <a href=\"https:\/\/answernet.com\/es\/contacto\/\">aqu\u00ed<\/a> o haga clic en el bot\u00f3n de abajo para ponerse en contacto.<\/p><p>\u00bfEs 1200 la cifra correcta?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30f1967 elementor-widget elementor-widget-spacer\" data-id=\"30f1967\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1359c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5e1359c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/answernet.com\/es\/contacto\/sales-inquiries\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Charlemos<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc8e6da elementor-widget elementor-widget-text-editor\" data-id=\"fc8e6da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Art\u00edculos relacionados:<\/strong><\/p><p><a href=\"https:\/\/answernet.com\/es\/business-process-outsourcing-for-small-business-growth-the-power-of-delegation\/\">Externalizaci\u00f3n de procesos empresariales para el crecimiento de las peque\u00f1as empresas: El poder de la externalizaci\u00f3n<\/a><\/p><p><a href=\"https:\/\/answernet.com\/es\/how-to-master-mediums-of-communication-in-business\/\">C\u00f3mo dominar los medios de comunicaci\u00f3n en la empresa<\/a><\/p><p><a href=\"https:\/\/answernet.com\/es\/how-to-leverage-analytics-and-insights-from-your-bpo-partnership\/\">C\u00f3mo aprovechar los an\u00e1lisis y la informaci\u00f3n de su asociaci\u00f3n con BPO<\/a><\/p><p><a href=\"https:\/\/answernet.com\/es\/what-andragogy-can-teach-us-about-call-center-success\/\">Lo que la andragog\u00eda puede ense\u00f1arnos sobre el \u00e9xito de los centros de llamadas<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>La mayor\u00eda de los l\u00edderes quieren tener su mejor equipo, pero luchan por mejorar. Las investigaciones demuestran que liderar con estos valores laborales cambiar\u00e1 eso<\/p>","protected":false},"author":39,"featured_media":94506,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[412],"tags":[53,569,268,560,275],"class_list":["post-94505","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-insights","tag-business","tag-call-center-management","tag-customer-service","tag-managers","tag-remote-work"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Your best team needs strong work values to thrive<\/title>\n<meta name=\"description\" content=\"Most leaders want their best team but struggle to improve. 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