{"id":93465,"date":"2025-05-05T16:40:12","date_gmt":"2025-05-05T20:40:12","guid":{"rendered":"https:\/\/answernet.com\/?p=93465"},"modified":"2025-07-01T12:30:01","modified_gmt":"2025-07-01T16:30:01","slug":"contact-center-new-supply-chain-strategy","status":"publish","type":"post","link":"https:\/\/answernet.com\/es\/contact-center-new-supply-chain-strategy\/","title":{"rendered":"Por qu\u00e9 su centro de contacto debe estar en el centro de su nueva estrategia de la cadena de suministro"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"93465\" class=\"elementor elementor-93465\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a07672 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4a07672\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c9689c\" data-id=\"5c9689c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b292fa elementor-widget elementor-widget-spacer\" data-id=\"5b292fa\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a40df9a elementor-widget elementor-widget-text-editor\" data-id=\"a40df9a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La interrupci\u00f3n es una marca registrada de toda la industria moderna, pero ning\u00fan aspecto de la industria est\u00e1 experimentando una transformaci\u00f3n como las cadenas de suministro. A <a href=\"https:\/\/www.princeton.edu\/~grossman\/Resilience092323.pdf\">Informe de Harvard y Princeton<\/a> explor\u00f3 \"interrupciones catastr\u00f3ficas\" en las cadenas de suministro en 2023, incluso antes de que los aranceles resonaran en el sector. Ahora, la incertidumbre en la cadena de suministro es la nueva normalidad.<\/p>\n<p>\u00a0<\/p>\n<p>No tema. Hoy, en <a href=\"https:\/\/answernet.com\/es\/\">AnswerNet<\/a> destacar una pieza de su estrategia de cadena de suministro que puede revolucionar sus operaciones y la gesti\u00f3n de la cadena de suministro: el centro de contacto. A lo largo de este art\u00edculo, demostraremos que su centro de contacto no solo sirve de apoyo a su cadena de suministro, sino que debe ser su centro.<\/p>\n<p>\u00a0<\/p>\n<h2>Un Contact Center reconforta a su cliente<\/h2>\n<p><a href=\"http:\/\/www.bain.com\/Images\/BB_Prescription_cutting_costs.pdf\">Frederick Reichheld, de Bain &amp; Company<\/a> explica que mejorar la retenci\u00f3n de clientes en tan solo 5% puede aumentar los beneficios hasta en 95%. El problema es que, con demasiada frecuencia, la interrupci\u00f3n de la cadena de suministro provoca la insatisfacci\u00f3n del cliente, lo que repercute negativamente en los resultados.<\/p>\n<p>\u00a0<\/p>\n<p>Necesita un servicio de atenci\u00f3n al cliente de primera categor\u00eda para fidelizar a su marca con cada interacci\u00f3n. Exploremos dos importantes servicios de contact center que tienen el potencial de amplificar cualquier cadena de suministro, <a href=\"https:\/\/answernet.com\/es\/soluciones\/entrada\/tramitacion-de-pedidos\/\">tramitaci\u00f3n de pedidos<\/a> y <a href=\"https:\/\/answernet.com\/es\/soluciones\/entrada\/recall-services\/\">gesti\u00f3n de la retirada de productos<\/a>.<\/p>\n<p>\u00a0<\/p>\n<h3>Tramitaci\u00f3n de pedidos<\/h3>\n<p>Las empresas con operaciones y gesti\u00f3n de la cadena de suministro inciertas caminan por la cuerda floja entre la transparencia y la venta a corto plazo, ya que se esfuerzan por comunicar las expectativas de los clientes. Pero si un cliente potencial se ve obstaculizado por una entrada de pedido deficiente, detendr\u00e1 su pedido.<\/p>\n<p>\u00a0<\/p>\n<p>Los centros de contacto cualificados ofrecen especialistas en entrada de pedidos que gu\u00edan a las personas que llaman a trav\u00e9s del proceso, ofreci\u00e9ndoles recomendaciones y generando confianza en las decisiones de compra. Se encargan de la tramitaci\u00f3n de compras por Internet y comercio electr\u00f3nico, cambios y devoluciones, con disponibilidad 24 horas al d\u00eda, 7 d\u00edas a la semana. <a href=\"https:\/\/answernet.com\/es\/about\/testimonios\/\">garantiza una experiencia de compra y postcompra fluida<\/a> para el cliente.<\/p>\n<p>\u00a0<\/p>\n<p>Bot\u00f3n CTA: <a href=\"https:\/\/answernet.com\/es\/seamless-integration-of-live-agents-with-apis-for-real-time-order-taking-services\/\">Integraci\u00f3n perfecta de agentes en directo con API para la optimizaci\u00f3n de los servicios de recepci\u00f3n de pedidos en tiempo real<\/a><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<h3>Gesti\u00f3n de la retirada de productos<\/h3>\n<p>Cada serie de operaciones y gesti\u00f3n de la cadena de suministro conlleva un riesgo, y las retiradas de productos se encuentran entre los m\u00e1s perjudiciales. Por desgracia, se est\u00e1n volviendo demasiado comunes: en su <a href=\"https:\/\/marketing.sedgwick.com\/acton\/media\/4952\/US-SOTN-2025-Recall-Index-Report-Download\">2025 Seguridad de los productos e informe sobre el \u00edndice de retiradas de productos del mercado<\/a>, la aseguradora internacional Sedgwick explica que las retiradas de productos de las empresas estadounidenses se dispararon hasta alcanzar el nivel m\u00e1s alto de los \u00faltimos cinco a\u00f1os en 2024.<\/p>\n<p>\u00a0<\/p>\n<p>Los servicios de gesti\u00f3n de retirada de productos Stellar ayudan a empresas de sectores como <a href=\"https:\/\/answernet.com\/wp-content\/uploads\/2021\/08\/CASE-STUDY__Cane-River-Pecans__08.19.20__REVISED_7-23-21_V1-1.pdf\">alimentos<\/a>, <a href=\"https:\/\/answernet.com\/wp-content\/uploads\/2021\/08\/Case-Study_MOBOTIX_Rev_07.26.21-1.pdf\">electr\u00f3nica<\/a> y <a href=\"https:\/\/answernet.com\/wp-content\/uploads\/2021\/07\/CASE-STUDY_Thompson-Tractor__rev_07.13.21.pdf\">agricultura<\/a> convertir las crisis en confianza. Ofrecen directrices claras a diversos, <a href=\"https:\/\/answernet.com\/es\/bilingual-answering-service-benefits-blog\/\">a menudo multiling\u00fces<\/a> bases de clientes que mantengan la confianza y preserven su marca.<\/p>\n<p>\u00a0<\/p>\n<p>Bot\u00f3n CTA: <a href=\"https:\/\/answernet.com\/es\/breaking-language-barriers-with-real-time-ai-interpretation\/\">Romper las barreras ling\u00fc\u00edsticas en la relaci\u00f3n con el cliente con la interpretaci\u00f3n de IA en tiempo real<\/a><\/p>\n<p>\u00a0<\/p>\n<h2>El poder de un Contact Center proactivo<\/h2>\n<p>Un centro de contacto capacitado puede comunicar proactivamente los retrasos, ofrecer alternativas y retener a los clientes frustrados con empat\u00eda y resoluci\u00f3n de problemas. La infraestructura de AnswerNet admite comprobaciones de inventario en tiempo real, seguimiento de env\u00edos, notificaciones de retrasos y modificaciones y cancelaciones de pedidos, especialmente durante una temporada incierta.<\/p>\n<p>\u00a0<\/p>\n<p>Investigaci\u00f3n de la <a href=\"https:\/\/blog.uwsp.edu\/cps\/2024\/07\/09\/data-analytics-graduate-professor-present-customer-retention-research-at-world-conference\/\">Centro de An\u00e1lisis de Datos de UW-Stevens Point<\/a> de 2024 muestra que retener a los clientes existentes es de tres a cinco veces menos costoso que adquirir nuevos. Su estrategia de la cadena de suministro debe construirse sobre esa base.<\/p>\n<p>\u00a0<\/p>\n<h2>AnswerNet: El n\u00facleo de su estrategia para la cadena de suministro<\/h2>\n<p>Desde la comunicaci\u00f3n proactiva hasta la asistencia operativa, su centro de contacto se convierte en la capa humana de su cadena de suministro digital, proporcionando claridad, compasi\u00f3n y control en cada paso. Al integrar su centro de contacto en el centro de su estrategia de cadena de suministro transformada, crear\u00e1 una operaci\u00f3n resistente, con capacidad de respuesta y centrada en el cliente.<\/p>\n<p>\u00a0<\/p>\n<p>\u00bfQuiere ir m\u00e1s all\u00e1 de la asistencia y convertir su centro de contacto en un activo de crecimiento? AnswerNet puede ayudarle. Haga clic en <a href=\"https:\/\/answernet.com\/es\/contacto\/\">aqu\u00ed<\/a> para hablar de c\u00f3mo alinear su centro de contacto con la evoluci\u00f3n de su estrategia de cadena de suministro.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30f1967 elementor-widget elementor-widget-spacer\" data-id=\"30f1967\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1359c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5e1359c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/answernet.com\/es\/contacto\/sales-inquiries\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Charlemos<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc8e6da elementor-widget elementor-widget-text-editor\" data-id=\"fc8e6da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Art\u00edculos relacionados:<\/strong><\/p>\n<p><a href=\"https:\/\/answernet.com\/es\/steps-to-improve-and-measure-your-customer-retention-rate\/\">Pasos para medir y mejorar su \u00edndice de retenci\u00f3n de clientes<\/a><\/p>\n<p><a href=\"https:\/\/answernet.com\/es\/the-essential-role-of-emergency-answering-services-in-contingency-planning-for-crisis-management\/\">El papel esencial de los servicios de respuesta a emergencias en la planificaci\u00f3n de contingencias para la gesti\u00f3n de crisis<\/a><\/p>\n<p><a href=\"https:\/\/answernet.com\/es\/dominate-your-niche-the-power-of-market-research-services\/\">Domine su nicho: el poder de los servicios de investigaci\u00f3n de mercado<\/a><\/p>\n<p><a href=\"https:\/\/answernet.com\/es\/how-to-master-mediums-of-communication-in-business\/\">C\u00f3mo dominar los medios de comunicaci\u00f3n en la empresa<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>La verificaci\u00f3n por terceros (TPV) desempe\u00f1a un papel fundamental a la hora de proporcionar una evaluaci\u00f3n imparcial de los servicios de una empresa, garantizando su fiabilidad.<\/p>","protected":false},"author":39,"featured_media":93466,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[412],"tags":[149,388,569,268,645,383],"class_list":["post-93465","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-insights","tag-bpo","tag-call-center","tag-call-center-management","tag-customer-service","tag-industry-solutions","tag-outsourcing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Are you ready to enhearten your supply chain strategy?<\/title>\n<meta name=\"description\" content=\"Say goodbye to supply chain strategy meetings and hello to contact center solutions that heal your business with a human touch.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/answernet.com\/es\/contact-center-new-supply-chain-strategy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Your Contact Center Belongs at the Heart of Your New Supply\u00a0Chain\u00a0Strategy | AnswerNet\" \/>\n<meta property=\"og:description\" content=\"Say goodbye to supply chain strategy meetings and hello to contact center solutions that heal your business with a human touch.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/answernet.com\/es\/contact-center-new-supply-chain-strategy\/\" \/>\n<meta property=\"og:site_name\" content=\"AnswerNet\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AnswerNet\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-05T20:40:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-01T16:30:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/answernet.com\/wp-content\/uploads\/2025\/05\/Supply-chain-strategy.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jake Perl\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AnswerNet\" \/>\n<meta name=\"twitter:site\" content=\"@AnswerNet\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jake Perl\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/\"},\"author\":{\"name\":\"Jake Perl\",\"@id\":\"https:\/\/answernet.com\/#\/schema\/person\/bdbad700ffd64d0776968859666a18f8\"},\"headline\":\"Why Your Contact Center Belongs at the Heart of Your New Supply\u00a0Chain\u00a0Strategy\",\"datePublished\":\"2025-05-05T20:40:12+00:00\",\"dateModified\":\"2025-07-01T16:30:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/\"},\"wordCount\":612,\"publisher\":{\"@id\":\"https:\/\/answernet.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/answernet.com\/wp-content\/uploads\/2025\/05\/Supply-chain-strategy.png\",\"keywords\":[\"BPO\",\"call center\",\"call center management\",\"customer service\",\"Industry Solutions\",\"outsourcing\"],\"articleSection\":[\"Industry Insights\"],\"inLanguage\":\"es\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/\",\"url\":\"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/\",\"name\":\"Are you ready to enhearten your supply chain strategy?\",\"isPartOf\":{\"@id\":\"https:\/\/answernet.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/answernet.com\/wp-content\/uploads\/2025\/05\/Supply-chain-strategy.png\",\"datePublished\":\"2025-05-05T20:40:12+00:00\",\"dateModified\":\"2025-07-01T16:30:01+00:00\",\"description\":\"Say goodbye to supply chain strategy meetings and hello to contact center solutions that heal your business with a human touch.\",\"breadcrumb\":{\"@id\":\"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#primaryimage\",\"url\":\"https:\/\/answernet.com\/wp-content\/uploads\/2025\/05\/Supply-chain-strategy.png\",\"contentUrl\":\"https:\/\/answernet.com\/wp-content\/uploads\/2025\/05\/Supply-chain-strategy.png\",\"width\":1024,\"height\":512},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/answernet.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Industry Insights\",\"item\":\"https:\/\/answernet.com\/category\/industry-insights\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Why Your Contact Center Belongs at the Heart of Your New Supply\u00a0Chain\u00a0Strategy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/answernet.com\/#website\",\"url\":\"https:\/\/answernet.com\/\",\"name\":\"AnswerNet\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/answernet.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/answernet.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/answernet.com\/#organization\",\"name\":\"AnswerNet\",\"url\":\"https:\/\/answernet.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/answernet.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/answernet.com\/wp-content\/uploads\/2023\/08\/answernet-25-logo_white-png.png\",\"contentUrl\":\"https:\/\/answernet.com\/wp-content\/uploads\/2023\/08\/answernet-25-logo_white-png.png\",\"width\":1590,\"height\":491,\"caption\":\"AnswerNet\"},\"image\":{\"@id\":\"https:\/\/answernet.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/AnswerNet\",\"https:\/\/x.com\/AnswerNet\",\"https:\/\/www.youtube.com\/c\/Answernet\",\"https:\/\/www.linkedin.com\/company\/answernet\/\"],\"telephone\":\"(800) 411-5777\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/answernet.com\/#\/schema\/person\/bdbad700ffd64d0776968859666a18f8\",\"name\":\"Jake Perl\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Are you ready to enhearten your supply chain strategy?","description":"Say goodbye to supply chain strategy meetings and hello to contact center solutions that heal your business with a human touch.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/answernet.com\/es\/contact-center-new-supply-chain-strategy\/","og_locale":"es_ES","og_type":"article","og_title":"Why Your Contact Center Belongs at the Heart of Your New Supply\u00a0Chain\u00a0Strategy | AnswerNet","og_description":"Say goodbye to supply chain strategy meetings and hello to contact center solutions that heal your business with a human touch.","og_url":"https:\/\/answernet.com\/es\/contact-center-new-supply-chain-strategy\/","og_site_name":"AnswerNet","article_publisher":"https:\/\/www.facebook.com\/AnswerNet","article_published_time":"2025-05-05T20:40:12+00:00","article_modified_time":"2025-07-01T16:30:01+00:00","og_image":[{"width":1024,"height":512,"url":"https:\/\/answernet.com\/wp-content\/uploads\/2025\/05\/Supply-chain-strategy.png","type":"image\/png"}],"author":"Jake Perl","twitter_card":"summary_large_image","twitter_creator":"@AnswerNet","twitter_site":"@AnswerNet","twitter_misc":{"Escrito por":"Jake Perl","Tiempo de lectura":"4 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#article","isPartOf":{"@id":"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/"},"author":{"name":"Jake Perl","@id":"https:\/\/answernet.com\/#\/schema\/person\/bdbad700ffd64d0776968859666a18f8"},"headline":"Why Your Contact Center Belongs at the Heart of Your New Supply\u00a0Chain\u00a0Strategy","datePublished":"2025-05-05T20:40:12+00:00","dateModified":"2025-07-01T16:30:01+00:00","mainEntityOfPage":{"@id":"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/"},"wordCount":612,"publisher":{"@id":"https:\/\/answernet.com\/#organization"},"image":{"@id":"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#primaryimage"},"thumbnailUrl":"https:\/\/answernet.com\/wp-content\/uploads\/2025\/05\/Supply-chain-strategy.png","keywords":["BPO","call center","call center management","customer service","Industry Solutions","outsourcing"],"articleSection":["Industry Insights"],"inLanguage":"es"},{"@type":"WebPage","@id":"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/","url":"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/","name":"Are you ready to enhearten your supply chain strategy?","isPartOf":{"@id":"https:\/\/answernet.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#primaryimage"},"image":{"@id":"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#primaryimage"},"thumbnailUrl":"https:\/\/answernet.com\/wp-content\/uploads\/2025\/05\/Supply-chain-strategy.png","datePublished":"2025-05-05T20:40:12+00:00","dateModified":"2025-07-01T16:30:01+00:00","description":"Say goodbye to supply chain strategy meetings and hello to contact center solutions that heal your business with a human touch.","breadcrumb":{"@id":"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#primaryimage","url":"https:\/\/answernet.com\/wp-content\/uploads\/2025\/05\/Supply-chain-strategy.png","contentUrl":"https:\/\/answernet.com\/wp-content\/uploads\/2025\/05\/Supply-chain-strategy.png","width":1024,"height":512},{"@type":"BreadcrumbList","@id":"https:\/\/answernet.com\/contact-center-new-supply-chain-strategy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/answernet.com\/"},{"@type":"ListItem","position":2,"name":"Industry Insights","item":"https:\/\/answernet.com\/category\/industry-insights\/"},{"@type":"ListItem","position":3,"name":"Why Your Contact Center Belongs at the Heart of Your New Supply\u00a0Chain\u00a0Strategy"}]},{"@type":"WebSite","@id":"https:\/\/answernet.com\/#website","url":"https:\/\/answernet.com\/","name":"AnswerNet","description":"","publisher":{"@id":"https:\/\/answernet.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/answernet.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/answernet.com\/#organization","name":"AnswerNet","url":"https:\/\/answernet.com\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/answernet.com\/#\/schema\/logo\/image\/","url":"https:\/\/answernet.com\/wp-content\/uploads\/2023\/08\/answernet-25-logo_white-png.png","contentUrl":"https:\/\/answernet.com\/wp-content\/uploads\/2023\/08\/answernet-25-logo_white-png.png","width":1590,"height":491,"caption":"AnswerNet"},"image":{"@id":"https:\/\/answernet.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/AnswerNet","https:\/\/x.com\/AnswerNet","https:\/\/www.youtube.com\/c\/Answernet","https:\/\/www.linkedin.com\/company\/answernet\/"],"telephone":"(800) 411-5777"},{"@type":"Person","@id":"https:\/\/answernet.com\/#\/schema\/person\/bdbad700ffd64d0776968859666a18f8","name":"Jake Perl"}]}},"_links":{"self":[{"href":"https:\/\/answernet.com\/es\/wp-json\/wp\/v2\/posts\/93465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answernet.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/answernet.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/answernet.com\/es\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/answernet.com\/es\/wp-json\/wp\/v2\/comments?post=93465"}],"version-history":[{"count":5,"href":"https:\/\/answernet.com\/es\/wp-json\/wp\/v2\/posts\/93465\/revisions"}],"predecessor-version":[{"id":94513,"href":"https:\/\/answernet.com\/es\/wp-json\/wp\/v2\/posts\/93465\/revisions\/94513"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/answernet.com\/es\/wp-json\/wp\/v2\/media\/93466"}],"wp:attachment":[{"href":"https:\/\/answernet.com\/es\/wp-json\/wp\/v2\/media?parent=93465"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/answernet.com\/es\/wp-json\/wp\/v2\/categories?post=93465"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/answernet.com\/es\/wp-json\/wp\/v2\/tags?post=93465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}