{"id":90787,"date":"2024-11-12T17:00:46","date_gmt":"2024-11-12T22:00:46","guid":{"rendered":"https:\/\/answernet.com\/?p=90787"},"modified":"2025-03-18T14:58:44","modified_gmt":"2025-03-18T18:58:44","slug":"recruiters-modern-hiring-is-failing-heres-how-bpo-helps","status":"publish","type":"post","link":"https:\/\/answernet.com\/es\/recruiters-modern-hiring-is-failing-heres-how-bpo-helps\/","title":{"rendered":"Reclutadores: La contrataci\u00f3n moderna est\u00e1 fracasando. As\u00ed ayuda BPO"},"content":{"rendered":"
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81% de reclutadores encuestados por Jobvite<\/strong><\/span><\/a> afirmaron que atraer a los mejores talentos se hizo m\u00e1s dif\u00edcil y 65% dijeron que sus trabajos se volvieron m\u00e1s estresantes en 2022. En una encuesta similar<\/strong><\/span><\/a>, 88% de los profesionales de RRHH afirmaron que la contrataci\u00f3n ser\u00e1 a\u00fan m\u00e1s dif\u00edcil en 2023.<\/p>

Los reclutadores nos han hecho saber algo es<\/i> no funciona, y estamos aqu\u00ed<\/strong><\/span><\/a> para identificar y resolver el problema. Al final de este art\u00edculo, comprender\u00e1 por qu\u00e9 est\u00e1n fallando los m\u00e9todos modernos de contrataci\u00f3n y c\u00f3mo podemos utilizar BPO<\/strong><\/span><\/a> (externalizaci\u00f3n de procesos empresariales) para mejorar su b\u00fasqueda de empleo, su selecci\u00f3n y su esp\u00edritu.<\/p>

C\u00f3mo fracasa la contrataci\u00f3n de personal<\/h2>

A Estudio de 2001 del International Journal of Selection and Assessment<\/strong><\/span><\/a> descubri\u00f3 que los directores de RR.HH. consideraban la eficiencia de los procesos como la raz\u00f3n m\u00e1s importante para implantar herramientas tecnol\u00f3gicas en la contrataci\u00f3n. M\u00e1s de 20 a\u00f1os despu\u00e9s, podemos mirar atr\u00e1s y ver que dar prioridad a la eficiencia puede haber hecho m\u00e1s mal que bien.<\/p>

En los a\u00f1os transcurridos desde entonces, hemos adoptado sistemas de gesti\u00f3n de la contrataci\u00f3n (RMS) que maximizan la eficiencia a un coste elevado. 90% de los empleadores en un 2021 Estudio de Harvard Business Review<\/strong><\/span><\/a> utilizaron los RMS para filtrar inicialmente a los empleados, pero 88% de los empleadores afirmaron que los candidatos cualificados con altas capacidades son \"descartados del proceso porque no se ajustan a los criterios exactos que figuran en la descripci\u00f3n del puesto\".<\/p>

C\u00f3mo ayuda BPO<\/h2>

Hasta ahora, hemos visto que a los reclutadores les resulta m\u00e1s dif\u00edcil y estresante atraer a los mejores talentos gracias a los modernos principios de contrataci\u00f3n que dan prioridad a la eficiencia y a los sistemas tecnol\u00f3gicos que descalifican a los mejores candidatos. He aqu\u00ed algunas formas de mejorar el proceso.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\u00bfQu\u00e9 es un Centro de Contacto BPO?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Priorizar una soluci\u00f3n basada en el valor<\/h3>

En un 2022 Informe Employer Branding de Glassdoor<\/strong><\/span><\/a>Los empleados dejaron muy claro que dan prioridad a la transparencia por encima de la eficacia. Esto, unido a una estudio del software de RRHH Workable<\/strong><\/span><\/a> que descubri\u00f3 que casi el 40% de los trabajadores estadounidenses son \"candidatos pasivos\", que est\u00e1n abiertos a nuevas oportunidades pero pueden necesitar m\u00e1s incentivos para solicitar un puesto, y puede que veas una soluci\u00f3n basada en el valor.\u00a0<\/p>

Una de las formas en que los servicios de BPO pueden ayudar dar prioridad a la transparencia<\/strong><\/span><\/a> para reclutar candidatos pasivos altamente cualificados es recabar m\u00e1s opiniones<\/strong><\/span><\/a> de clientes, candidatos y empleados actuales. Una vez que haya recibido testimonios<\/strong><\/span><\/a>puede compartir esos sentimientos con posibles solicitantes de empleo para atraer a candidatos entusiastas que, de otro modo, podr\u00edan haber permanecido pasivos.<\/p>

2. Complementar la IA con un toque humano<\/h3>

Profesor de la Harvard Business School Karim Lakhani<\/strong><\/span><\/a> explica: \"La IA no sustituir\u00e1 a los humanos, sino a los humanos con AI<\/strong><\/span><\/a> sustituir\u00e1n a los humanos sin\". Los mejores proveedores de BPO comprenden el lugar integral que ocupan los RMS en el proceso de contrataci\u00f3n y los combinan con una comunicaci\u00f3n interpersonal integral.<\/p>

Tal vez su servicio de BPO pueda establecer un l\u00ednea directa de denuncia de irregularidades<\/strong><\/span><\/a> para ofrecer simult\u00e1neamente tecnolog\u00eda y tacto. Gracias a la tecnolog\u00eda, la l\u00ednea directa puede servir de omnicanal<\/strong><\/span><\/a> portal y archivo; gracias a un compatible<\/strong><\/span><\/a> touch, empleados y candidatos pueden sentirse seguros haciendo y respondiendo a cualquier pregunta.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tC\u00f3mo AnswerNet BPO complementa la IA con un toque humano<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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3. Ampliar el alcance para dar cabida a la experiencia<\/h3>

Glassdoor<\/strong><\/span><\/a> informa de que los empleadores que invirtieron en la experiencia de sus candidatos mejoraron la calidad de sus contrataciones en m\u00e1s de 70%. Los RMS tienen l\u00edmites a la hora de promover la experiencia de un candidato, pero los servicios de BPO van m\u00e1s all\u00e1 gracias a la inmensidad de la conexi\u00f3n humana.<\/p>

Los servicios de BPO trabajan con empresas de una gran variedad de sectores, entre ellos sanidad<\/strong><\/span><\/a>, legal<\/strong><\/span><\/a>, finanzas<\/strong><\/span><\/a>, energ\u00eda<\/strong><\/span><\/a>, construcci\u00f3n<\/strong><\/span><\/a> y mucho m\u00e1s. Los mejores candidatos para un puesto pueden tener d\u00e9cadas de experiencia transferible, pero los empleadores no encontrar\u00e1n a esos candidatos sin una Red BPO<\/strong><\/span><\/a>.<\/p>

Contacte con candidatos cualificados a trav\u00e9s de AnswerNet<\/h2>

Un socio de BPO fiable puede revitalizar sus valores, suscitar respuestas emocionales de los empleados y complementar la revoluci\u00f3n tecnol\u00f3gica con un toque humano. Si busca un socio de BPO fiable, est\u00e1 en el lugar adecuado.<\/p>

AnswerNet trabaja con m\u00e1s de 10.000 clientes y m\u00e1s de 1.200 agentes reales porque nuestros servicios BPO son aprobado por el reclutador<\/strong><\/span><\/a>. Para contratar con coraz\u00f3n, extienda la mano aqu\u00ed<\/strong><\/span><\/a> o haga clic en el bot\u00f3n de abajo para ponerse en contacto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCharlemos<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Art\u00edculos relacionados:<\/strong><\/b><\/p>

C\u00f3mo aprovechar los an\u00e1lisis y la informaci\u00f3n de su asociaci\u00f3n con BPO<\/u><\/span><\/a><\/p>

C\u00f3mo dominar los medios de comunicaci\u00f3n en la empresa<\/u><\/span><\/a><\/p>

C\u00f3mo los servicios BPO pueden mejorar su negocio de comercio electr\u00f3nico<\/u><\/span><\/a><\/p>

Externalizaci\u00f3n de procesos empresariales para el crecimiento de las peque\u00f1as empresas: El poder de la externalizaci\u00f3n<\/u><\/span><\/a><\/p>

<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Los reclutadores coinciden en que la contrataci\u00f3n es m\u00e1s estresante que nunca. La mayor\u00eda no sabe que los servicios de BPO pueden cambiar su mundo.<\/p>","protected":false},"author":39,"featured_media":90789,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[409],"tags":[522,149,53,569,268,98,146,383],"class_list":["post-90787","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-operational-solutions","tag-ai","tag-bpo","tag-business","tag-call-center-management","tag-customer-service","tag-inbound-call-center","tag-outbound-call-center","tag-outsourcing"],"yoast_head":"\nHiring has become a hassle. To help, embrace BPO.<\/title>\n<meta name=\"description\" content=\"Recruiters agree that hiring is more stressful than ever. 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