5 Special Ways to Say Thanks to Your Clients This Holiday Season
The holidays are fast approaching and now is the time to make your decisions on gifts for your customers. Enhance your customer relationships!
5 Ways to Make Digital Interactions More Personal
While the digital world has forced a different buying experience, one thing hasn’t changed – the consumer’s need for personal interaction.
5 Tips for Meeting Deadlines (& Keeping Clients Happy)
Successful businesses are dependable and reliable. How can you ensure your business can be seen that way? Try meeting deadlines! Here’s how.
4 Ways to Cope with Stressful Customer Interactions
Working in customer service, you’re bound to have a stressful customer interaction eventually. The question is – how do you cope?
4 Must Read Ways to Empower Your Customer Service Representatives
It’s no secret that customer service can be a tough industry to work in. But customer service has very rewarding moments as well. In fact, the job can be rewarding if you empower customer service representatives in your organization. Read on for some ways managers, business owners, or supervisors can …
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Call Center Quality Assurance Monitoring and Management
When quality monitoring is reviewed and resolutions formed, your call center campaign will reach its full potential.
