Outbound: How a Nonprofit Call Center Can Help Achieve Fundraising Goals
Looking to maximize fundraising? A nonprofit call center can help build better relationships with existing donors, increase donations, and more!
5 Benefits of an Answering Service
What comes to mind when you think of an answering service? Is it customer service reps who only answer after-hour calls? Or, do you imagine it’s phone agents who take messages or relay emergency information to others? How an Answering Service Helps An answering service is a third party tasked …
How to Improve Your Brand Reputation with a Telephone Answering Service
Telephone answering services do more than answer calls. At least, they should. When an agent answers a call, you want them to be an extension of your business. When a contact center agent uses your messaging tactics and answers a call as your own employees would, they become an extension …
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10 Major Considerations for Choosing a Telephone Answering Service
UPDATED: 1/25/22 If you’re experiencing rapid growth in call volume, it may be time to think about a telephone answering service. Choosing a provider that’s best for your business isn’t as easy as you might think. There are many major variables to consider before selecting a provider. Why is Your …
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